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City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 73 June 7, 2022March 8, 2018 uninterrupted service during mechanical breakdowns, and in case of natural disaster, other emergencies, 2545 or labor disputes. This contingency plan shall be specific to the needs of the City and its Customers. 2546 5.20 Implementation of New Services 2547 The Contractor acknowledges that the Contractor’s implementation of the services required under this 2548 Agreement shall occur in a smooth and seamless manner such that Customers do not experience 2549 disruption in Collection services. Contactor shall be responsible for managing implementation of 2550 Collection services and other related services required under this Agreement and shall do so in accordance 2551 with the implementation plan provided in Exhibit C. 2552 5.21 Corporation Yard, Transfer Station and Other Facility Requirements 2553 Contractor shall provide a site to be used for staging Collection equipment and personnel, performing 2554 equipment maintenance, housing administrative and Customer service offices and staff, and receiving and 2555 Transferring Solid Waste, Recyclable Materials and Organic Materials form Contractor’s Collection 2556 vehicles and from the public. Contractor shall comply with Applicable Law (including local noise 2557 restrictions), and all land-use or other permits related to conducting operations required by this 2558 Agreement at the site. Contractor shall provide to City copies of all notices of violations at such facilities. 2559 Any fees charged to Customers related to the site must be approved by the City. The Contractor may own 2560 or lease the site. Contractor’s proposed total annual costs for services and Rates for Rate Period One 2561 include costs for the corporation yard. If for some reason, the Contractor is unable to secure, develop, 2562 and operate the site that served as the basis of its cost and Rate proposal at the cost it anticipated or 2563 secured an alternative site, Contractor’s Compensation and Rates shall not be adjusted to reflect any 2564 differences in costs incurred by the Contractor for site acquisition, development, permitting, operations, 2565 or other related items unless Contractor proposes a reduction in costs. As of the Effective Date, such site 2566 shall be the Pleasanton Transfer Station, located at 3110 Busch Rd, Pleasanton, CA, operating permits for 2567 which are included in Exhibit L, and incorporated here by reference. 2568 5.22 Minimum Diversion Requirement 2569 Contractor shall perform services under this Agreement in a manner which supports the City’s 2570 environmental goals, and at all times complies with and supports the Alameda County Mandatory 2571 Recycling Ordinance. This includes, but is not limited to, providing services, education, and outreach to 2572 Customers and in the community which promote source reduction, reuse, Recycling, Composting, and 2573 other methods to reduce landfill Disposal. Contractor is expected, during each and every one of its 2574 interactions with Customers, to suggest opportunities for Customers to reduce their Solid Waste 2575 subscription levels and increase the level of Recyclable Materials and Organic Materials service received. 2576 Contractor shall achieve the following minimum annual Diversion Rates: 2577  Materials Collected from Single-Family, Multi-Family, and Commercial Customers: seventy-five 2578 percent (75%) Diversion; and, 2579  C&D Debris Collected: ninety percent (90%) of Portland cement concrete and asphalt concrete, and 2580 at least seventy-five percent (75%) of the remaining C&D (except as otherwise provided in the City 2581 Municipal Code), taking into account only C&D projects where Contractor Collects all materials. 2582