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that includes the specific time(s), which shall be within the City's <br /> normal business hours, and location(s) for the review. <br /> 5. If the City determines that the Contractor's methodology is <br /> inadequate, City shall notify the Contractor and provide an estimate <br /> of the number of additional hours required to correct the <br /> inadequacy. Contractor shall revise the methodology accordingly; <br /> and, after obtaining City approval, conduct additional Route <br /> reviews, increased Container inspections, or implement other <br /> changes using the revised procedure. Contractor shall be entitled to <br /> compensation for the additional hours spent beyond the budgeted <br /> two hundred (200) hours, as estimated by the City, using the same <br /> hourly rate and adjustment methodology specified in subsection A.1 <br /> above." <br /> B. Contamination Response and Notification. Upon identification of <br /> Prohibited Container Contaminants in a Customer's Container during the <br /> annual route review, Contractor shall Collect the material as a courtesy to <br /> the Customer and provide the Customer with a notice of contamination <br /> ("Courtesy Pick-Up Notice") at the Customers door or gate; or, subject to <br /> City's approval, may deliver the notice by mail, e-mail, or text message. <br /> Contractor shall also attach or adhere a Courtesy Pick-Up Notice to <br /> Generators' contaminated Containers. <br /> The Courtesy Pick-Up Notice shall, at a minimum: <br /> 1. Inform the Customer of the observed presence of Prohibited <br /> Container Contaminants; <br /> 2. Include the date and time the Prohibited Container Contaminants <br /> were observed; <br /> 3. Include information on the Customer's requirement to properly <br /> separate materials into the appropriate Containers, and the <br /> accepted and prohibited materials for Collection in each Container; <br /> 4. Inform the Customer of the courtesy pick-up of the contaminated <br /> materials on this occasion, with information that the Contractor may <br /> issue a non-Collection notice for continued instances of Prohibited <br /> Container Contaminants in the future; and, <br /> 5. Include photographic evidence. <br /> The format of the Courtesy Pick-Up Notice shall be approved by the City Contract <br /> Manager. <br /> Page 18 of 22 <br />