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City of Pleasanton Article 5. Collection Services <br /> Franchise Agreement with Pleasanton Garbage Service <br /> <br />City of Pleasanton Page 66 June 7, 2022March 8, 2018 <br />5. Hardware. Hardware such as hinges and wheels on the Containers may be a different color than 2291 <br />specified above. 2292 <br />C. Timing and Approval. On and after January 1, 2022, all new and replacement Containers shall 2293 <br />comply with the color and labeling requirements of this Section. Notwithstanding this Section, the 2294 <br />Contractor is not required to replace functional Containers, including Containers purchased prior to 2295 <br />January 1, 2022, that do not comply with the color requirements of this Section prior to the end of 2296 <br />the useful life of those Containers, or prior to January 1, 2036, whichever comes first. Contractor 2297 <br />shall obtain written approval from the City on the proposed Container colors and labeling prior to 2298 <br />procuring or distributing new or replacement Containers. 2299 <br />5.16.8 Cleaning, Painting, Maintenance 2300 <br />Contractor shall steam clean and repaint all Containers as needed (other than Carts) so as to present a 2301 <br />clean appearance. Contractor shall offer and promote the availability of Customer requested steam 2302 <br />cleaning service (or clean Container exchange) to Cart Customers, and may charge Cart Customers for 2303 <br />such cleaning (or Container exchange) in accordance with City-approved Rates on the Rate Schedule in 2304 <br />Exhibit G. 2305 <br />Contractor shall remove graffiti from Containers within forty-eight (48) hours of identification by 2306 <br />Contractor or notice by City or Customer if such graffiti includes any written or pictorial obscenities and 2307 <br />otherwise within five (5) Business Days. 2308 <br />All Containers shall be maintained in a functional condition. At the City’s request, Contractor shall provide 2309 <br />City with a list of Containers and the date each Container was painted and maintained. 2310 <br />5.16.9 Repair and Replacement 2311 <br />Contractor shall repair or replace all Containers which have broken wheels, hinges, or other 2312 <br />nonfunctioning parts or cracks or holes. Contractor shall repair or replace all Containers damaged by 2313 <br />Collection operations within a one (1) week period. If the repair or replacement cannot be completed 2314 <br />within in a week, the Customer shall be notified by Contractor and a larger Container shall be made 2315 <br />available until the proper Container can be replaced. 2316 <br />5.17 Public Education and Technical Assistance 2317 <br />5.17.1 General 2318 <br />Contractor shall educate Residential and Commercial Customers on the following: (i) the benefit of source 2319 <br />reduction, reuse, Recycling, and Composting and related program opportunities; (ii) proper handling of E-2320 <br />Waste, U-Waste, and Hazardous Waste; (iii) specific programs offered by the Contractor; and (iv) Rates 2321 <br />for Collection services. The public education program shall include distribution of public education 2322 <br />materials at the commencement of the Agreement, when Collection services are changed during the Term 2323 <br />of the Agreement, and when new Collection services are implemented during the Term of the Agreement. 2324 <br />In addition, the public education program shall include on-going education activities throughout the Term 2325 <br />of the Agreement. Educational media shall include, but not be limited to, newsletters, bill inserts, flyers, 2326