03 - Laserfiche WebLink

City of Pleasanton Article 5. Collection Services Franchise Agreement with Pleasanton Garbage Service City of Pleasanton Page 67 June 7, 2022March 8, 2018 door hangers, notification tags, newspaper advertisements, and direct contact with Customers or Owners 2327 and Occupants of Premises. 2328 Detailed requirements of the public education program and required program staffing are described in 2329 Exhibit B. 2330 Contractor shall ensure that the personnel described in this Section and in Exhibit B shall be responsible 2331 for providing the public education and outreach activities described in Exhibit B, in accordance with the 2332 full-time equivalency stated in Exhibit B, and shall not be utilized to perform other functions within 2333 Contractor’s operations, unless authorized in writing by the City. 2334 In the event Contractor fails to perform some or all of the requirements of the public education plan 2335 described in this Section and in Exhibit B, the Contractor shall pay the City Liquidated Damages as 2336 described in Section 11.6. 2337 5.17.2 Annual Public Education Plan 2338 As part of the Contractor’s third quarterly report (required by Section 6.3.3 of this Agreement) for each 2339 Rate Period, Contractor shall submit an annual update to Contractor’s public education plan outlining its 2340 specific planned public education efforts for the coming Rate Period. The plan shall list each public 2341 education piece (e.g., newsletters, bill inserts, flyers, newspaper advertisements, etc.) to be prepared, the 2342 purpose of the piece, the key subject(s) to be covered, and the anticipated date of issuance. In addition, 2343 the plan shall list all events the Contractor plans to attend and the public education it intends to provide 2344 at such event (e.g., exhibit at Earth Day event, presentation at Chamber of Commerce meetings, etc.). 2345 The City shall review and approve the plan. 2346 5.17.3 Public Education Content and Production Requirements 2347 Prior to preparing public education materials, Contractor shall discuss with the City its general approach 2348 to preparing the materials and shall determine if the City has any City-specific guidelines to be followed 2349 and if the City wants the Contractor to work with templates prepared by StopWaste.Org (also known as 2350 the Alameda County Waste Management Authority and Alameda County Source Reduction and Recycling 2351 Board) or others. 2352 The public education materials shall emphasize use of visual/graphic images as much as is practical. 2353 Furthermore, the materials shall include a clear listing of program “Dos” and “Don’ts” using visual images 2354 as much as is practical. For example, the “Dos” shall list the types of materials the Customer may place in 2355 its Recyclable Materials or Organic Materials Containers and the “Don’ts” should list prohibited types of 2356 materials and Hazardous Waste. 2357 All public education materials shall be printed on paper containing the highest levels of recycled content 2358 material reasonably practical with a minimum requirement of thirty percent (30%) post-consumer content 2359 based on federal standards. 2360 To address the multi-lingual diversity of the City, public education materials shall use visual images and 2361 English descriptions supplemented with text on the bottom of the public education document in different 2362 languages directing the non-English speaking Customers to telephone a Contractor-provided hotline for 2363