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AGENDA PACKET
City of Pleasanton
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CITY CLERK
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2024
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020624 REGULAR
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AGENDA PACKET
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2/6/2024 9:38:50 AM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
2/6/2024
DESTRUCT DATE
15Y
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PAGE 77 <br />any in-house providers for the Santa Rita Jail. <br />We recognize that relationship-building takes time <br />and is hard to sustain. This is especially the case as <br />relationship building and maintenance are rarely <br />among the direct job responsibilities of any one <br />individual and relationships can be precarious if not <br />formalized, particularly when there is staff turnover. <br />Thus, we recommend that this be a formal role within <br />Actionable Recommendation 1. <br />Actionable Recommendations <br />Actionable Recommendation 1: <br />Create a Regional Service Network <br />Actionable Recommendation 1 is to understand, <br />support, and increase regional service networks. <br />This recommendation requires further development <br />by each of the three cities as there are a range <br />of steps that could be taken to advance this goal, <br />from investing in the expansion of the Tri-Valley <br />Nonprofit Alliance to building a new regional service <br />hub in Dublin or Pleasanton. As noted with these <br />examples, the regional network promoted in this <br />recommendation may or may not take the form of a <br />physical structure. <br />It is important that this process begins with an in- <br />depth discussion between each of the three cities <br />“I don’t think we have nearly enough mental <br />health services or education. Even though we <br />have places, it seems to be a real struggle for our <br />most needy people to find and access them. If <br />there was some sort of central hub where people <br />could just go and then be directed… because I <br />think a lot of the people who need it don’t even <br />know where to begin or how to access it… I think <br />we have a lot of people who could really use more <br />support and it’s challenging to connect them.” <br />and Alameda County about existing services, their <br />geographic locations, and relative accessibility, as <br />documented in the spatial exploration of existing <br />services. Further, it should be determined whether <br />awareness-raising and/or service navigation are key <br />strategies to increase access. Decisions about where <br />services are established, expanded, and/or co-located <br />should be made regionally. <br />While increasing regional service networks may <br />alleviate several key challenges raised by community <br />members and nonprofit organizations alike, some <br />said that a physical structure or regional service hub <br />(or hubs) was necessary. A nonprofit focus group <br />participant discussed this in the context of mental <br />health, but the need for a range of co-located and/or <br />integrated services was also discussed. <br />POSSIBLE REGIONAL SERVICE NETWORK FEATURES CHALLENGE <br />Co-located services with diverse navigators <br />(including an Alameda County presence) <br />Community: service provision, awareness and <br />navigation, racial, cultural, and linguistic responsiveness <br />Organizational: perception of need and funding <br />Formal and informal nonprofit networking <br />opportunities <br />Organizational: service awareness and duplication <br />Nonprofit service collaboration (e.g., <br />communications, data sharing) <br />Organizational: funding <br />Expanded mobile health services and/or shared <br />mobile units <br />Community: health care <br />Organizational: funding <br />Translation and interpretation services Community: linguistic responsiveness <br />Organizational: racially, culturally, and linguistically <br />responsive workforce <br />Development specialist (e.g., grant writer, <br />Alameda County liaison) <br />Organizational: perception of need and funding <br />Transportation specialist (assist people with <br />transportation needs and liaise with transportation <br />services) <br />Community: transportation <br />Approach recommendation: relationship building <br />Table 26. Regional Service Network Features and Challenges Addressed <br />EASTERN ALAMEDA COUNTY HUMAN SERVICES NEEDS ASSESSMENTSS Page 135 of 554
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