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PAGE 11 <br />as root causes. In this needs assessment, these <br />included housing and land use policies, racism and <br />discrimination, the cost of living and inflation, policy, <br />various structures and institutions, and funding <br />streams. <br />The integration of this framework was particularly <br />important in the development of recommendations. <br />There is an immediate need to provide human <br />services for those suffering in the Tri-Valley. However, <br />there is an equally pressing need to work systemically <br />to remove the root causes of that suffering. This <br />need informed the Approach Recommendations <br />to consider a series of North Star questions to <br />guide the selection and implementation of any <br />strategy to support the health and wellbeing of Tri- <br />Valley residents. It also called for community- and <br />organizational-level challenges and opportunities to <br />answer ‘What are the upstream conditions that have <br />created this need that we might address through <br />strategies that have a community impact?’ <br />Report Considerations <br />A needs assessment is a powerful tool, representing <br />the elevated needs of community members, <br />nonprofit organizations, and direct service providers. <br />Triangulation with census and other published data <br />sources gives a representation of the human service <br />needs and resources in the Tri-Valley. However, <br />while we made significant efforts to engage a broad <br />subsection of people from each of the three cities <br />across a variety of identity characteristics, it is <br />believed that complete representation is not possible. <br />Further, although efforts were made to project <br />future needs, especially in the grounding of the life- <br />course perspective, time will age these findings as <br />the cities and region evolve after these results and <br />recommendations are published. <br />This is not to suggest that these findings are <br />inherently invalid, but rather a call for the varied <br />audiences to use this report as a starting point for <br />conversation and reflection. The perspectives of <br />those who do not see their experiences and priorities <br />represented here are just as valid as those who do. If <br />you disagree with the findings or recommendations <br />here, or identify needs that have not been elevated, <br />EASTERN ALAMEDA COUNTY HUMAN SERVICES NEEDS ASSESSMENT <br />consider this an invitation to advocate for change by <br />raising your individual or collective voice in service of <br />continuing to advance collaborative change. <br />Additionally, as indicated in the discussion of Root <br />Causes and Social and Structural Determinants of <br />Health, many of the needs identified herein represent <br />downstream consequences of structural conditions <br />outside the control of those meeting human service <br />needs. This document can also serve as evidence of <br />the need for continued upstream efforts to reduce <br />the need for human services more broadly. We <br />encourage the use of this document as a mobilizing <br />force to those continuing to advance systemic change. <br />Let’s go back to the G family. Laura does <br />not speak English very well and feels shame <br />when trying to begin a conversation with her <br />neighbor who only speaks English. This shame <br />was magnified one day when she was walking <br />with her daughter Alexa on a beautiful spring <br />day. <br />Laura and Alexa were having a conversation in <br />Spanish when a person walking behind them <br />said: “Speak English, this is America.” <br />As limited as Laura’s English is, she knew what <br />this person meant. Not only did this make <br />Laura even more insecure, but Alexa began to <br />doubt whether she should speak a language <br />other than English in public. Recently, she <br />missed a few medical appointments because <br />the worried about her ability to communicate <br />with her providers. <br />Page 69 of 554