CITY COUNCIL REGULAR MEETING AGENDA PACKET

City of Pleasanton, CA § 14.04.090 § 14.04.110 applicable schedule, but the amount of the fixed charge or minimum charge specified therein will be prorated on the basis of the ratio of the number of days in the period to the number of days in the average billing period, based on an average month of 30.4 days. Should the total period of service be less than one month, no proration will be made, and no bill shall be less than the specified monthly fixed charge or minimum charge. D. On each bill for water service rendered by the city to its consumers will be printed substantially the following language: This bill is due upon receipt and is delinquent if not paid on the day after the current billing due date. If delinquent, service may be discontinued and penalties assessed. A cash deposit and reconnection charge may be required to reestablish service. See Municipal Code §14.04.090. E. The city manager, in consultation with the director of operation services, is authorized to administratively adopt, and amend as needed, a policy setting penalty amounts to be levied on past due and/or unpaid utility bills, as well as a process to waive such penalty amounts. (Prior code § 2-16.09; Ord. 2192 § 2, 2019; Ord. 2244 § 2, 2023) § 14.04.100. Temporary service. A. The city will, if no undue hardship to its existing consumers will result therefrom, furnish temporary service under the following conditions: 1. The applicant will be required to pay to the city, in advance, the estimated net cost of installing and removing the facilities necessary to furnish the service; and 2. Where duration of service is to be less than one month, the applicant may also be required to deposit cash equal to the estimated bill, subject to adjustment and refund or repayment in accordance with actual bill rendered upon discontinuance of service; or 3. Where the duration of service is to exceed one month, the applicant may also be required to establish his or her credit in the manner prescribed for permanent service in Section 14.04.070. B. In the event a temporary service becomes permanent, the city will refund to the temporary consumer the amount paid for a temporary service installation upon payment of the applicable connection fee provided for in Chapter 14.08. (Prior code § 2-16.10) § 14.04.110. Refusal to serve. A. The city may refuse an application for service under the following conditions: 1. If the applicant fails to comply with the provisions of this chapter; or 2. If in the judgment of the director the intended use of the service is of such a nature that it would be detrimental or injurious to the water service furnished by the city to other consumers; or 3. If in the judgment of the director the intended use of the service is dangerous or unsafe Page 201 of 893