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City of Pleasanton, CA <br />§ 14.04.110 § 14.04.130 <br /> <br /> <br />or of such a nature that satisfactory service cannot be rendered; or <br />4. If in the judgment of the director the intended use of the service would result in a <br />negligent or wasteful use of water which would affect the city's water service. <br />B. The city shall have the right to refuse water service to any premises if necessary to protect <br />itself against fraud or abuse. <br />C. If service has theretofore been discontinued for fraudulent use, service will not be rendered <br />until the director has determined that all conditions of fraudulent use or practice have been <br />corrected. <br />D. When an applicant is refused service under the provisions of this section, the director shall <br />inform him or her of the reason for the refusal to serve him or her and of his or her right of <br />appeal under this chapter. <br />(Prior code § 2-16.11) <br />§ 14.04.120. Discontinuance of service. <br />Any consumer may have his or her water service discontinued by giving notice to the department <br />requesting discontinuance not less than two days prior to the requested date of discontinuance. <br />Each such consumer shall pay all water charges up to and including the date of discontinuance <br />stated in such notice. In any case where such notice is not given, the consumer shall be required <br />to pay for water service until two days after the department has knowledge that the consumer has <br />vacated the premises or otherwise discontinued water service. The city shall make a reconnection <br />charge for restoring water service to any consumer whose water service has been discontinued at <br />his or her request. Such charge shall be as set forth in the master fee schedule. <br />(Prior code § 2-16.12; Ord. 2019 § 1, 2011) <br />§ 14.04.130. Enforcement measures. <br />A. A consumer's water service may be discontinued for nonpayment of a bill for water service <br />furnished if the bill is not paid within 60 days after it has become delinquent. A consumer's <br />water service may also be discontinued for nonpayment of a bill for water service furnished <br />at a previous or different location served by the city, if such bill is not paid within 60 days <br />after it has become delinquent. No service will be discontinued under this subsection until at <br />least five days after deposit by written notice from the director to such consumer in the <br />United States Post Office of Pleasanton, Alameda County, California, addressed to the <br />person to whom notice is given and stating the city's intention to discontinue service. The <br />city may also provide additional notice about discontinuance of water service by telephone <br />contact, and/or a door hanger with written notice on the main entrance of the building where <br />water service is furnished. <br />B. The city may discontinue service without notice to any premises where a consumer's <br />installation for utilizing the service is found by the director to be dangerous or unsafe or <br />where the use of water on such premises is found by the director to be detrimental or injurious <br />to the water service furnished by the city to other consumers, or where the director finds that <br />negligent or wasteful use of water exists on any premises which affects the city's water <br />service. The city shall have the right to discontinue water service to any premises if necessary <br />Page 202 of 893