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CITY COUNCIL AGENDA PACKET
City of Pleasanton
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CITY CLERK
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AGENDA PACKETS
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2025
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060325 REGULAR
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CITY COUNCIL AGENDA PACKET
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Last modified
7/15/2025 11:40:48 AM
Creation date
7/15/2025 11:39:43 AM
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CITY CLERK
CITY CLERK - TYPE
AGENDA REPORT
DOCUMENT DATE
6/3/2025
DESTRUCT DATE
15Y
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Dispatch Call Volume <br />Dispatch Call Volume <br />911 calls 17,136 <br />10-Digit Emergency Inbound 12,274 <br />Admin Inbound 36,893 <br />Total All Inbound Calls 66,303 <br />All Outbound Calls 21,993 <br />Total Inbound and Outbound Calls 88,296 <br />Citizen Initiated Calls for Service 35,182 <br />Percentage of all Inbound calls <br />that generated a CFS <br />53% <br />Total Cases <br />2021-2023 Average 2024 <br />Total Cases 4870 4265 <br />Response Times <br />Page 189 of 226
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