Laserfiche WebLink
[DRAFT] <br />• Connection Timestamps — Records of the time and date a device connects to <br />and disconnects from a network, used for performance monitoring. <br />• Cookies — Small data files stored on a user's device by a website to track and <br />improve user experience. These can often be disabled in browser settings. <br />• Customer Relationship Management (CLM) system — The Library's help desk <br />system for managing and responding to patron inquiries. <br />• Cybersecurity — Measures taken to protect digital data and network <br />infrastructure from unauthorized access, hacking, or cyber threats. <br />• Data Practices — Policies and procedures governing how personal and library - <br />related data is collected, stored, shared, and deleted. <br />• Data Purge — The process of securely deleting personal or sensitive data when it <br />is no longer needed. <br />• eCards — Temporary digital library cards that provide access to online resources <br />for a limited period before requiring full registration. <br />• Encryption —A security process that encodes electronic data to protect it from <br />unauthorized access. <br />• People Counting Software — A system that utilizes sensors to track foot traffic in <br />the Library. <br />• Web Analytics — Web analytics services track and report website traffic, user <br />interactions, and other data. <br />• Internet Filters — Software tools that restrict access to certain online content, <br />used in libraries to comply with CIPA requirements. <br />• Library Member—An individual with an active Pleasanton Public Library card <br />who has access to borrowing materials. <br />• Library Records —Any documentation related to a library member's account, <br />including borrowing history, personal information, and communications with the <br />library. <br />• LINK+—A resource -sharing network that allows library users to borrow materials <br />from participating academic and public libraries across California and Nevada. <br />• Loan Records/Checkout History —A record of materials borrowed by a library <br />member. <br />• MAC Address (Media Access Control Address) — A unique identifier assigned <br />to a device's network interface, used for network management and security. <br />• Memorandum of Understanding (MOU) —A formal agreement outlining <br />responsibilities between organizations, such as the Library and the Pleasanton <br />Unified School District. <br />15 <br />�= 7� <br />