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INTIME SERVICES, INC.
City of Pleasanton
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INTIME SERVICES, INC.
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Last modified
8/11/2025 4:33:23 PM
Creation date
8/11/2025 4:29:50 PM
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CONTRACTS
Description Type
Other
Contract Type
New
NAME
INTIME SERVICES, INC.
Contract Record Series
704-05
Munis Contract #
2026065
Contract Expiration
5/31/2028
NOTES
PROVIDE SOFTWARE SERVICES FOR 5THE INTIME MODULES
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<br />ConfidentialInternal (unencrypted) <br /> <br /> <br />2 InTime Confidential and Proprietary <br />Internal <br />i. planned downtime (and InTime will give Customer at least 72 hours notice of such downtime <br />and will attempt to schedule such downtime to the extent practicable during weekend hours <br />from 6:00 p.m. Pacific time Friday to 3:00 a.m. Pacific time Monday), or <br />ii. any unavailability caused by circumstances beyond InTime’s reasonable control. <br />2.2. Under no circumstances can Customer allow other commercial entities to access the Services. <br />Customer is prohibited from providing or repurposing the Services to other parties in any manner, <br />including as a service bureau or application service provider. <br />2.3. Violation of any of the terms of this Agreement or use of the Services in a way that breaches applicable <br />law or regulation in any way entitles InTime to terminate this Agreement and Customer's access to <br />the Services. InTime will give its Customers written notice of such breach. If such breach is not <br />corrected in 30 days InTime may terminate this Agreement. PLEASE NOTE THAT INTIME STRICTLY <br />ENFORCES THIS POLICY AND WILL PROSECUTE ANY VIOLATION OF THIS AGREEMENT TO THE FULLEST <br />EXTENT PERMISSIBLE BY LAW. <br />2.4. It is Customer's own responsibility to: <br />a) provide for its own access to the Internet, arrange for secure Internet access therefore and pay <br />any service fees associated with such access; <br />b) be responsible for the accuracy, quality, integrity and legality of data which is processed using <br />the Services, including the exclusion of Social Insurance Numbers (SIN) and Social Security <br />Numbers (SSN), and of the means by which such data was acquired; <br />c) use commercially reasonable efforts to prevent unauthorized access to or use of the Services, <br />and notify InTime promptly of any unauthorized access or use; <br />d) use the Services only in accordance with any documentation and applicable laws and <br />regulations. <br />2.5. Customer may not use InTime trademarks such as “InTime” without the prior written permission of <br />InTime. <br />2.6. No other services are provided with the Service unless agreed to otherwise by InTime and the <br />Customer. <br />3. WARRANTY AND LIMITATION OF LIABILITY <br />3.1. SPECIFIC EXCLUSION OF OTHER WARRANTIES – THE SERVICES ARE PROVIDED "AS IS, WHERE IS" <br />OTHER THAN AS SET OUT IN SECTION 5. INTIME DISCLAIMS ALL WARRANTIES WITH RESPECT TO <br />THE SERVICES WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF <br />MERCHANTABILITY, DURABILITY AND FITNESS FOR A PARTICULAR PURPOSE. NEITHER PARTY IS <br />LIABLE UNDER THIS AGREEMENT FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR <br />INCIDENTAL DAMAGES OR LOSS OF PROFITS RESULTING FROM THE SERVICES (OR ANY THIRD <br />PARTY GOODS OR SERVICES) EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH <br />DAMAGES. If either party is liable to the other in no event will the total aggregate liability of a <br />party to the other exceed the fees paid by the Customer to InTime in the 365 day period preceding <br />the date of a claim. <br />Docusign Envelope ID: 2C28DE70-6E07-4A01-BD32-F3CE0E07B6CF
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