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ConfidentialInternal (unencrypted) 5 InTime Confidential and Proprietary Internal following the default and expiration of an applicable cure period, the non-defaulting party may suspend performance and observance of any or all its obligations under this Agreement, without liability, until the other party's default is remedied. 6.4. Refund for Termination of Agreement for cause – If this Agreement is terminated for cause by Customer, then InTime shall refund Customer any prepaid fees covering the remainder of the term of all subscriptions after the effective date of termination. Upon any termination for cause by InTime, Customer shall pay any unpaid fees covering the remainder of the term after the effective date of termination. In no event shall any termination relieve Customer of the obligation to pay any fees payable to InTime for the period prior to the effective date of termination. 6.5. Return of Customer Data – Following termination of the Agreement, InTime will provide read-only access to Customer's data for a period of six months without charge. After such period, InTime shall have no obligation to maintain or provide any of Customer’s data and may, unless legally prohibited, delete all of Customer’s data in InTime’s systems or otherwise in InTime’s possession or control. 7. GENERAL 7.1. This Agreement and the Proposal contain the whole agreement between InTime and Customer relating to the Services. 7.2. InTime may assign this Agreement in connection with a merger, amalgamation or corporate re- organization involving InTime, or in connection with the sale of all or substantially all the assets of InTime or to an affiliate or wholly-owned subsidiary of InTime. 7.3. Upon 30 days notice to Customer, InTime reserves the right at all times to vary the conditions of this Agreement or change the operation of the Services. If Customer does not agree to such variation or changes, Customer may terminate this Agreement without penalty to either party. 7.4. InTime reserves the right to suspend the Services for repair, maintenance, and/or upgrade work. Unless InTime cannot do so for security or other reasons beyond our reasonable control, InTime will give Customer reasonable notice of such suspension. 7.5. 7.6. The parties acknowledge that each is an independent contractor and nothing in this Agreement constitutes a joint venture or partnership and neither party has the right to bind nor act for the other as agent or in any other capacity. Appendix A – Support Level Definition All Customer requests for Support shall be managed as described below. The degree of InTime’s responsiveness (“Severity”) shall be based on the nature of the initial Customer Support request. The Customer will always make every effort to respond in a timely fashion to requests from InTime for assistance in providing Support. “Normal Support Hours” are 6:00 AM through 5:00 PM (Pacific Time), Monday through Friday, excluding statutory holidays. Docusign Envelope ID: 2C28DE70-6E07-4A01-BD32-F3CE0E07B6CF