CITY COUNCIL AGENDA PACKET - Laserfiche WebLink

3. Companionship Visits ● Caring Visitors Program: o Matched volunteers will provide in-person companionship visits, wellness checks, calls, cards, and social engagement activities ● Volunteer Training: o All Caring Visitors will receive a background check and then go through training in elder sensitivity, communication, and resource referral ● Coordination: o CityServe will supervise and manage matches to ensure compatibility and impact. 4. Foot Care Support ● Maintain Podiatry Services: o Maintain relationships and commitments by local podiatrists to secure four- six foot care clinics per year, serving approximately 60 seniors per event, hosted at CityServe’s Pleasanton office ● Language Access: o Podiatrists speak English, Farsi, Arabic and Mandarin. Mandarin volunteer interpreters are available for booking onsite support and follow up. Spanish speaking community outreach is planned for FY 25/16 ● Additional Onsite Services: o An RN available for medication management consultations, a local MD providing wellness checks and access to free supplies (walkers, hygiene items, etc.) ● Ongoing free services across all areas o Emergency resource referrals as needed (housing, food, mental health). o Access to transportation assistance through CityServe’s Ride Care program as well as other transportation providers. Multilingual support is available as needed. o Service in Action Team support. This is a group of local volunteers that are cleared and ready to jump into action to support our seniors with needs such as climbing a ladder to fix a light, light yard work, handyman jobs, organizing or assisting with tasks beyond a caring visit. This team works closely with our caring visitors and care coordinators. o Continuous communication and reporting to City of Pleasanton staff. Page 301 of 694