ALL CITY MANAGEMENT SERVICES, INC. (#2026125)

Page 7 of 9 EXHIBIT A Scope of Services 1. The Contractor will provide personnel equipped and trained in appropriate procedures for crossing pedestrians in marked crosswalks. Such personnel shall be herein referred to as a Crossing Guard. The Contractor is an independent Contractor and the Crossing Guards to be furnished by it shall at all times be its employees and not those of the City. 2. The Contractor shall provide supervisory personnel to see that Crossing Guard activities are taking place at the required place and times, and in accordance with all items of this agreement. Supervisory personnel shall conduct regular site visits and performance evaluations to ensure quality service delivery. 3. The Contractor shall maintain adequate reserve personnel to be able to furnish alternate Crossing Guards in the event that any person fails to report for work at the assigned time and location and agrees to provide immediate replacement. The Contractor shall maintain a minimum of 15% reserve capacity to ensure 100% coverage at all times. 4. The Contractor shall provide personnel properly trained as herein specified for the performance of duties of Crossing Guards. In the performance of their duties the Contractor and employees of the Contractor shall conduct themselves in accordance with the conditions of this Agreement and the laws and codes of the State of California pertaining to general pedestrian safety and school crossing areas. 5. Crossing Guard Services shall be provided by the Contractor at the designated locations identified by the City. The FY 25-26 Final School Crossing Guard Locations schedule (attached hereto as Attachment 1) specifies twelve (12) locations with a total annual service requirement of 11,088 hours. The City reserves the right to modify locations and hours based on operational needs with reasonable notice. 6. The Contractor shall provide all Crossing Guards with apparel by which they are readily visible and easily recognized as Crossing Guards. Such apparel shall be uniform for all persons performing the duties of Crossing Guards and shall be worn at all times while performing said duties. The apparel must be appropriate for weather conditions. The Contractor shall also provide all Crossing Guards with hand held Stop Signs, whistles, emergency contact information cards, and appropriate high-visibility safety vests meeting all applicable safety standards. 7. The Contractor shall ensure that all Crossing Guards remain alert, attentive, and mobile throughout their assigned shifts. Guards must maintain constant visual awareness of approaching traffic and pedestrians, and be positioned to maximize visibility and response capability. Guards must remain standing and actively engaged in their duties, ready to quickly respond to changing traffic conditions and assist pedestrians as needed. The primary focus must be on active monitoring and traffic control at all times. 8. The Contractor shall establish and maintain comprehensive emergency procedures and 24/7 emergency contact information. This information must be provided to and maintained current with the City of Pleasanton Police Department, each school principal Docusign Envelope ID: 9F0AF483-8BBA-495D-A7AD-57112240C89B