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Service Offerings Agreement <br /> <br /> Title: Service Offerings Agreement <br /> Department: Legal <br /> Version: 1.0 <br /> Release Date: 6/9/2021 <br />Notification of Maintenance <br />Notification of upcoming routine maintenance is not provided in advance unless there has been <br />a change to the Scheduled Routine Maintenance. Approximately one (1) week prior to the routine <br />maintenance, release notes are provided to Axon Evidence customer administrators. <br />If planned maintenance is required, Axon will communicate via email to Axon Evidence Customer <br />administrators at least one (1) week in advance. <br />In the event of scheduled routine or planned maintenance that requires customer action (e.g. <br />updating network settings), Axon will communicate via email at least sixty (60) days prior to the <br />maintenance. Please Note: If emergency maintenance that requires customer action is necessary, <br />Customers may be notified less than one (1) week in advance. <br /> <br />Docusign Envelope ID: 5172E467-F2D7-4419-8340-D908E46FECB3Docusign Envelope ID: B1798F31-93DB-4AB1-AC82-92BCF01B645C