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City of Pleasanton <br />Emergency Operations Plan <br /> 11 June 2025 <br />Public education is an essential tool to teach residents how to prepare for, react to, and recover from a <br />major emergency or disaster. Residents should take advantage of various emergency preparedness <br />information and resources from City, County, State, and Federal governments, among other sources, and <br />incorporate recommended practices into their regular routines. <br />3.2. Response Phase <br />The Response Phase includes any actions taken immediately before, during, or directly after a critical <br />incident in order to minimize the potential or existing impacts of the incident. <br />3.2.1 Pre-Event <br />Some incidents may provide sufficient warning to allow for pre-event or precautionary measures. <br />Depending on the likelihood of significant impacts, pre-event response may include: <br />• Public warning <br />• Evacuations <br />• Resource mobilization <br />• Staging <br />• Mutual aid requests <br />• Proclamation of a Local Emergency <br />3.2.2 Emergency Response <br />Emergency response activities are actions taken during or immediately after a critical incident to reduce <br />or minimize actual impacts. While these activities are often associated with traditional response units – <br />fire, law enforcement, emergency medical service (EMS), and public works – the size and complexity may <br />require support from additional governmental agencies, nongovernment organizations (NGOs), <br />businesses, community-based organizations (CBOs), faith-based organizations (FBOs), and other partners. <br />During emergency responses, some incidents may escalate beyond the capabilities of field operation <br />management and may necessitate the need for additional support and coordination, requiring the <br />activation of a DOC. When an incident or multiple incidents exceed the capabilities of a DOC, or when <br />multiple department DOCs have been activated and more coordinated efforts are needed, the EOC should <br />be activated. <br />When coordinating emergency response activities and prioritizing needs and objectives, the following <br />hierarchy is utilized: <br />1. Life safety <br />2. Incident stabilization <br />3. Protection of property and infrastructure and restoration of essential services <br />4. Reduce impacts on the environment <br />Emergency response may include activities related to short-term recovery and often overlaps with long- <br />term recovery operations. <br />3.2.3 Prolonged Emergency <br />In addition to continuing life and property protection, operations, mass care, relocation, public <br />information, situation analysis, status, and damage assessment operations will be initiated. <br />Page 215 of 264