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City of Pleasanton <br />Emergency Operations Plan <br /> 15 June 2025 <br />3.5. Whole Community Approach <br />Pleasanton’s ability to respond and recover from significant emergencies and major disasters is highly <br />dependent upon planning for the unique needs and specific requirements of the residents and non- <br />residents, commuters, and visitors. To further identify and meet these needs, a “Whole Community” <br />approach has been adopted to include and integrate community partners, neighbors, and other <br />stakeholders in all phases of emergency management. Through these collaborative efforts, Pleasanton <br />will become more resilient and better prepared to meet the needs of its residents and any daytime <br />population increase, those with disabilities, access and functional needs, and cultural considerations. <br />The City will include the Whole Community Approach when preparing for, responding to, recovering from, <br />and mitigating against major emergencies and disasters. <br />3.5.1 Residents <br />Residents of Pleasanton play a fundamental role in emergency management by ensuring that they are <br />prepared for emergencies and disasters. In most disasters, City residents will be the first to respond— <br />family members caring for one another, neighbor helping neighbor. In a major disaster, residents may not <br />have access to City services for days. Individual preparedness will ensure that the City’s limited resources <br />can go where they are most needed. <br />The City recommends that all residents prepare for disaster by taking first aid and CPR training, <br />maintaining disaster supplies of food and water, and safekeeping personal documentation (e.g., personal <br />identification and individual medical records). These actions will better prepare residents to evacuate or <br />shelter in place for up to a week. Those families or residents with disabilities and others with access and <br />functional needs may require additional personal planning before, during, and after an emergency to <br />accommodate their need for assistance with communication, maintaining health and medical supplies, <br />independence, support and safety, or transportation. <br />3.5.2 Community Organizations/Volunteer Groups <br />Pleasanton has several volunteer organizations that promote emergency preparedness and assist during <br />emergencies and disasters. These include Community Emergency Response Teams (CERT), Pleasanton <br />Amateur Radio Emergency Services, and other similar organizations. These organizations can play a vital <br />role in assisting neighborhoods in preparing for and assisting with disasters and emergencies. The <br />Amateur Radio Groups can assist with auxiliary forms of communication from neighborhoods. CERT <br />volunteers can activate and serve a role in providing basic assistance and support throughout various <br />communities. <br />3.5.3 Private Sector <br />Pleasanton has a vibrant business community that includes traditional retail, recreational, entertainment, <br />and corporate businesses. The City engages with the private sector to better understand their needs, <br />identify resources, and develop partnerships. Much of the City’s private sector partners address <br />preparedness planning internally to minimize business disruptions and to support the well-being of their <br />employees and offer their resources and technical capabilities to the larger community. The City <br />acknowledges this valuable support and will continue collaborative efforts with the private sector as a <br />component of the overarching emergency management program. In its efforts to engage the private <br />Page 219 of 264