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Page 7 of 9 <br />Scope of Services <br /> <br />Program Services: Spectrum Community Services will provide the following services program <br />to low-income tenants residing in the City under the Agreement: <br /> <br />1. Outreach <br /> Spectrum Community Services will: <br />• Partner with the City and community organizations to ensure eligible households <br />are aware of the Home Rehabilitation Program and weatherization services (for <br />those ≤ 60% SMI). <br />• Provide and update accessible outreach materials tailored to diverse communities, <br />including multilingual resources. <br />• Establish referral partnerships with local agencies, faith-based organizations, <br />senior centers, and social service providers in Pleasanton. <br /> <br />2. Public Education <br /> Spectrum staff will increase public awareness of energy efficiency and home safety by: <br />• Clients receiving rehabilitation services will be provided with education materials <br />on energy saving tips, lead, mold and moisture, radon, and asbestos. <br />• The Public will be educated about the rehabilitation program during our outreach <br />activities and provided energy saving tips, applications, and wrap around services. <br /> <br />3. Services <br />Spectrum staff will provide two different tiers of services to clients dependent on their <br />income levels. This is due to the fact that there are opportunities to leverage this program <br />with support through our LIHEAP funding for clients that fall under the ≤ 60% SMI <br />threshold. <br /> <br />Tier 1 (≤ 60% SMI or lower): <br />● Through our LIHEAP funding we will be conducting a combination of home energy <br />assessments and/or audits to assess the dwelling’s energy efficiency with diagnostic <br />testing and health and safety checks. Installing attic, subfloor, and ceiling insulation; <br />windows and doors; replacing/repairing heating systems, air conditioning units, home <br />appliances (i.e. fridge, ranges, clothes washer, clothes dryer, dishwasher); and water <br />heaters; and other energy-saving measures will be conducted as well as safety <br />measures (like smoke and carbon monoxide alarms) to pass permits. <br />● Funding from the Pleasanton Home Rehabilitation Program will allow Spectrum to <br />cover the following items/ measures that fall outside of the LIHEAP scope of work. <br />This includes and is not limited to: <br />▪ Remediation measures for structural issues (i.e. roof repairs, framing issues, <br />and other structural issues) <br />▪ Remediation of mold, lead, asbestos, or vector (mice, insects, and/or <br />disease/pest related issues) issues <br />▪ Electrical, plumbing, and structural home rehab projects <br />▪ Accessibility for disabled persons and safety improvements like grab bars, <br />ramps, and other disability-oriented items <br />▪ Meeting applicable codes, standards and ordinances <br />▪ Essential improvements <br />▪ Repair or replacement of major housing systems <br />Docusign Envelope ID: 6B0DEC38-9072-4BD5-BCFE-A148E9A2B338Docusign Envelope ID: F9A59956-EB04-41D8-A4CD-510357AEEC7D