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Residential Engagement Approach <br />•Residential Survey <br />•A statistically valid survey was <br />administered from July 8 to July 12 <br />•400 participants surveyed <br />•Three community meetings <br />•One in-person meeting held on July <br />17 (two participants) <br />•Two virtual meetings held on July 22 <br />(three participants) and August 13 (14 <br />participants) <br />Residential Engagement Results <br />•Overall satisfaction with PGS’ services <br />and rates. <br />•Roughly half of participants use the <br />local transfer station, showing strong <br />community reliance. <br />•Environmental sustainability is valued, <br />but cost and convenience are higher <br />priorities. <br />•Majority support for a competitive <br />procurement process for future services. <br />Page 103 of 399