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City Analysis – Community Drop-Off Service <br />Offerings <br />Transfer station community drop-off services <br />•51% residents self-report using drop-off facility in past 12 months <br />•PGS reports that ~12% of users are from outside of Pleasanton <br />Alternative Programs Used in Neighboring Communities <br />•Expanded curbside collection programs (e.g. added carts at no cost) <br />•On-call or as needed collections (e.g. increased curbside bulky frequency, expanded <br />items) <br />•Drop-off locations for certain items (e.g. permanent drop off sites at City facilities) <br />•Community collection events (e.g. scheduled neighborhood drop off days) <br />City Analysis – Stakeholder Feedback <br />Residents, businesses, and potential service providers were engaged via a <br />community outreach plan approved by the Subcommittee on May 22. 2025. <br />Engagement included: <br />•A statistically valid, residential, survey conducted by Probolskly Research to 400 <br />residents. <br />•Direct feedback from 21 multi-family property owners and building managers. <br />•Five public meetings to hear directly from businesses and residential ratepayers. <br />Overall, residential and commercial stakeholders prioritize cost <br />competitiveness and reliable and tailored services. <br />Page 96 of 399