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EDGE TRACE, INC. (#2026402)
City of Pleasanton
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EDGE TRACE, INC. (#2026402)
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Last modified
1/28/2026 3:01:31 PM
Creation date
1/28/2026 2:56:29 PM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
EDGE TRACE, INC.
Contract Record Series
704-05
Munis Contract #
2026402
Contract Expiration
1/5/2027
NOTES
DATA PROTECTION SOFTWARE
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● Vendor Access Controls: Time-limited, ticketed, MFA-required, fully logged <br />Critical Security Measures: <br />● FIPS 140-2 cryptographic modules (AlmaLinux 9 FIPS mode) <br />● Encryption at rest (AES-256) and in transit (TLS 1.3/1.2) <br />● Role-based access control (RBAC) with least privilege <br />● Multi-factor authentication (MFA) required <br /> <br />3. STATEMENT OF WORK (17 pages) <br />Implementation Timeline: 4 weeks from kickoff <br />Phase Breakdown: <br />● Week 1: Planning, installation, hardware setup <br />● Week 2: Camera integration, Active Directory/SSO configuration <br />● Week 3: Testing, validation, administrator & end-user training <br />● Week 4: Go-live support, acceptance testing, final sign-off <br />Deliverables: <br />● Rack Server Lite Appliance (leased hardware) <br />● EdgeTrace Vantage VMS soύware (licensed) <br />● Integration with up to 36 cameras <br />● SSO/Active Directory integration <br />● Administrator training (8 hours) <br />● End-user training (4 hours) <br />● Documentation package (Admin Guide, User Guide, Troubleshooting Guide) <br />Acceptance Criteria: 27 specific criteria across hardware, soύware, integration, functionality, <br />training, and performance (Section 5) <br />Hardware Return: Upon contract termination, EdgeTrace provides pickup service (Bay Area) or <br />prepaid shipping. Customer may sanitize drives per NIST 800-88 before return. <br />Appendices: <br />● Appendix A: Acceptance Certificate (to be signed at go-live) <br />● Appendix B: Pre-Installation Checklist (Customer responsibilities) <br /> <br />4. SECURITY ADDENDUM (14 pages) <br />Key Security Controls: <br />Identity & Access Management (Section 1): <br />● SAML 2.0 and LDAP/Active Directory SSO <br />● 5 role types: Administrator, Investigator, Analyst, Viewer, Auditor <br />● Per-camera and per-case access restrictions <br />● Configurable session timeout (default: 30 minutes) <br />Vendor Access Controls (Section 2): <br />Docusign Envelope ID: 7C14E910-C8FB-4538-B7C4-4EC888D7DD0A
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