PAKPOUR CONSULTING GROUP, INC. (#2026404)

Utilities Capital Improvement Program (CIP) Program Management Services Exhibit A – Scope of Services Exhibit A – Scope of Services A-15 of 16 The CONSULTANT will coordinate with the City Public Works Department staff and City Public Information Officer to establish the Program’s approach to working with the external Program stakeholders, establish a list of stakeholders, outline key tools that will be used to manage stakeholder communication, project outreach procedures, and establish the Program brand and core messages. The CONSULTANT will coordinate with the City Public Works Department staff and City Public Information Officer to identify a strategy, tools, and resources to develop a Program/Project website or webpage(s). Phases of Delivery The scope of services are anticipated to be delivered in two phases: Phase 1 – Program Management and Controls Systems Evaluation & Development with Immediate Project Delivery Services For Phase 1, the CONSULTANT and City will coordinate to establish a Program, inclusive of chartering the program; developing a multiple-chapter Program Management Plan with policies, standards operating procedures and templates; establishing Program Control systems and tools to manage cost, schedule, risk, change, and documents; a master baseline scope and schedule of all Program projects with refined resource requirements; procurement of professional services required to support program delivery (e.g., design engineers, CM and inspection services, etc.); bond issuance and grant/loan application support and management; immediate project management services of active projects; construction management coordination; and outreach support services. The long-term goal in developing these Program systems and tools is for the City to potentially take over the program management and project delivery services when the City can establish in- house staff resources to maintain a similar level of service. The detailed functions, deliverables, and assumptions associated with the scope of services for this phase shall be included in a separate Task Authorization(s). Phase 2 – Program Management and Project Delivery Services For Phase 2, the CONSULTANT’S services will include the comprehensive scope of Program Management and Project Delivery Services and will operate as defined by the Program Management and Controls Systems developed in Phase 1. The CONSULTANT will provide progress reports and budget tracking updates to ensure transparency and accountability. These reports will be used to assess milestone achievement and inform payment decisions. The detailed Docusign Envelope ID: FEFC9AF2-1478-4B9F-806B-DF97B62C9BB3