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CITY OF PLEASANTON 5 YEAR STRATEGIC PLAN 2023-2028CITY OF PLEASANTON 5 YEAR STRATEGIC PLAN 2023-2028 <br />B. OPTIMIZING OUR ORGANIZATION: Organizational Effectiveness <br />1. Implement the City’s BELONG action plan. <br />B.1.a Launch BELONG Pleasanton initiative CMO <br />B.1.b Develop BELONG implementation plan CMO <br />B.1.c Infuse BELONG core values into city operations CMO <br />B.1.d Implement BELONG Pleasanton - Employer of Choice  CMO <br />2. Implement critical software platforms across departments. <br />B.2.a Complete Police CAD/RMS/Mobile Systems upgrade IT <br />B.2.b Complete Tyler Munis ERP Systems upgrade IT <br />B.2.c Complete Accela Land Management Systems upgrade IT <br />B.2.d Implement Online Budget Book software IT <br />B.2.e Complete Tyler Cashiering upgrade IT <br />3. Develop and implement a plan for internal strategic communication. <br />B.3.a Create internal communication protocols CMO <br />B.3.b Establish regular staff communication channels CMO <br />4. Evaluate and update the organization’s structure of community engagement opportunities. <br />B.4.a Final phase of website migration CMO <br />B.4.b Develop Communications Foundation documents CMO <br />B.4.c Develop new engagement framework CMO <br />5. Develop employee recruitment and retention strategies to position Pleasanton as the employer of choice for the region. <br />B.5.a Labor Negotiations completion  HR <br />B.5.b Update recruitment strategies HR <br />B.5.c Enhance employee retention programs HR <br />6. Update City policies and procedures to proactively plan to address workplace health and safety issues. <br />B.6.a Convene interdepartmental Safety Committee CMO <br />B.6.b Update Injury and Illness Prevention Plan CMO <br />B.6.c Develop and implement Citywide Employee Safety Program  CMO <br />7. Update and expand onboarding, professional development, and performance management plans. <br />B.7.a Complete Organizational Assessment  HR <br />B.7.b Identify process improvement opportunities HR <br />B.7.c Implement automation where appropriate HR <br />8. Develop a Technology Strategic Plan. <br />B.8.a Initiate Technology Strategic Plan development IT <br />B.8.b Conduct technology needs assessment IT <br />B.8.c Develop implementation roadmap IT <br />B.9.d Adopt Artificial Intelligence Policy IT <br />3Page 11 of 32