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City of Pleasanton | Water Shortage Contingency Plan <br /> Public Draft | May 2026 <br /> 14 EKI Environment & Water, Inc. <br />Livermore, Pleasanton participated in development of the 2024 Tri-Valley LHMP Update (2024 LHMP), <br />which addresses seismic risk. This WSCP incorporates the 2024 LHMP by reference. The Federal <br />Emergency Management Agency (FEMA) approved the 2024 LHMP. Direct links to the 2024 LHMP are <br />included below, along with instructions on how to navigate to the 2024 LHMP via Pleasanton’s website. <br />• Direct link – Volume 1 (Planning Area-Wide Elements): <br />www.livermoreca.gov/home/showpublisheddocument/11608/638544852506600000 <br />• Direct link – Volume 2 (Planning Partner Annexes): <br />www.livermoreca.gov/home/showpublisheddocument/11610/638544853012730000 <br />• Via Pleasanton’s website (www.cityofpleasantonca.gov) – under the “Government” menu, click <br />on the “Community and Economic Development” department. On the “Community and <br />Economic Development” page, scroll down to the “Codes, Guidelines and Plans” section. The Tri- <br />Valley Hazard Mitigation Plan is listed under the “Specific Plans.” <br />The City’s water facilities, as well as Zone 7’s, have been constructed in accordance with the applicable <br />building codes to minimize potential damage during an earthquake. Additionally, approximately 85% of <br />the City’s water infrastructure has been earthquake reinforced, and no area within the service area is <br />solely dependent on non-earthquake reinforced infrastructure. The City has multiple turnouts from <br />Zone 7; so, if one is damaged during an earthquake, the City can use the remaining turnouts to continue <br />receiving water supply from Zone 7. Furthermore, the pipelines were built in a looped arterial design to <br />ensure there is more than one route for water flow. <br />5 COMMUNICATION PROTOCOLS <br />In the event of a water shortage, the City must inform its customers, the public and interested parties, <br />and local, regional, and state entities. This section addresses communication protocols for foreseeable <br />and unforeseeable events. <br />5.1 Communication for Foreseeable Events <br />For foreseeable conditions, the City initiates communication through the AWSDA decision process and <br />City Council stage actions. Messaging includes the declared shortage stage and the required demand <br />reduction actions from Table 5. If a water shortage emergency is anticipated, City staff coordinate <br />interdepartmentally, with the region’s water service providers, and with Alameda County for the possible <br />proclamation of a local emergency. <br />In a duly noticed meeting, the City Council receives presentation of the current or predicted shortage as <br />determined by the current AWSDA. The City Council determines if a water shortage emergency condition <br />exists and the degree of the emergency, while considering the shortage response actions triggered or <br />anticipated to be triggered by the shortage level. As necessary, the City Council acts on the water shortage <br />emergency declaration and the associated shortage stage and response actions. <br />If the City Council declares a water shortage emergency, the Public Information Officer (PIO) and City staff <br />coordinate to communicate with City customers and the public to inform them about the declared water <br />shortage emergency, water shortage level, and authorized water use restrictions. The City may use any <br />combination of the following outreach formats: newspaper publication, mailers, bill stuffers, newsletters, <br />social media, its website, local radio, and press releases. <br />City staff communicate with the appropriate State agencies regarding the water shortage emergency when <br />needed.