RES 2026043 - Laserfiche WebLink

Section 9 2025 Urban Water Management Plan Demand Management Measures City of Pleasanton Public Draft | May 2026 9-3 EKI Environment & Water, Inc. 1. The use of potable water for washing vehicles and/or machinery from a hose equipped with a shutoff nozzle is permitted if water does not enter the storm drain system. 2. Reduce other interior or exterior uses of water to minimize or eliminate excessive runoff or waste. 3. Restaurants shall serve water to their customers only when specifically requested. 4. Operators of hotels and motels shall provide guests with the option of choosing not to have towels and linens laundered daily. The hotel or motel shall prominently display notice of this option in each guestroom using clear and easily understood language. 5. The use of water for construction activities should utilize recycled water, rather than potable water. Such use shall occur in a manner that does not result in runoff or illicit discharge into the storm drain system. 6. Commercial power washing should utilize recycled water, in a manner that does not result in water discharging into the storm drain system. 7. Pools should remain covered when not in use to prevent evaporation and should be equipped with recirculating pump(s). 9.1.2 DMM 2 – Metering All 22,353 water connections within the City’s service area are metered, and all customer sectors are billed by volume of use, as discussed in Section 9.1.3. Between 2016 and 2017, the City implemented an Advanced Metering Infrastructure (AMI) project, which involved replacing most small and large water meters. The AMI project increased meter accuracy due to the replacement of older meters that naturally decline in performance over time. The City replaced all water meters with Ultrasonic AMI, except approximately 300 meters that could not be replaced due to issues with connectivity and physical meter location. The City continues to monitor water meters for accuracy through unusual consumption trends in billing software and AMI reporting. Meters that are stuck or are showing high degrees of variability are flagged for inspection and/or replacement. The City has a customer water portal that allows customers to view their hourly water use in near real time and to sign up to receive automated potential leakage notifications when the system detects continuous consumption over a specific threshold of time. For customers not receiving potential leakage notifications (including those not registered on the portal), water conservation staff reviews AMI reports on a weekly basis to identify meters showing constant consumption. Customers with meters exceeding a specific threshold are sent notification by email, phone, or regular mail.  CWC §526 (a) Notwithstanding any other provision of law, an urban water supplier that, on or after January 1, 2004, receives water from the federal Central Valley Project under a water service contract or subcontract … shall do both of the following: (1) On or before January 1, 2013, install water meters on all service connections to residential and nonagricultural commercial buildings constructed prior to January 1, 1992, located within its service area. (2) On and after March 1, 2013, or according to the terms of the Central Valley Project water contract in operation, charge customers for water based on the actual volume of deliveries, as measured by a water meter.  CWC §527 (a) (a) An urban water supplier that is not subject to Section 526 shall do both of the following: (1) Install water meters on all municipal and industrial service connections located within its service area on or before January 1, 2025.