RES 2026043 - Laserfiche WebLink

Section 9 2025 Urban Water Management Plan Demand Management Measures City of Pleasanton Public Draft | May 2026 9-4 EKI Environment & Water, Inc. As the water meters are reaching the end of their useful life, the City plans to fully replace them with new Ultrasonic Water meters starting in 2026 with the target completion of late 2027 to early 2028. The effort will allow the City to continue achieving accurate water meter reporting and water meter performance. The new water meters will enhance the City’s ability to trace water loss, enabling the City to address issues accurately and promptly in the future. Implementation of this DMM is ongoing and expected to help the City achieve its water use targets by providing accurate and timely water use information to the customer and the City. It also helps customers make informed decisions about their water consumption. The City plans to continue outreach on the availability of the customer water portal to receive automatic alerts of potential leaks, as well as continued customer education on how to use the water portal to view and keep track of customer water use. 9.1.3 DMM 3 – Conservation Pricing The City’s water rate structure encourages conservation by incorporating a volumetric charge in addition to the fixed meter charge. Consequently, water usage reductions directly reduce cost to the metered customer, while excessive water use results in increased costs. Implementation of this DMM is ongoing and expected to help the City achieve its water use targets by ensuring water customers pay the true cost of water and to adequately fund water system operations and maintenance, including repair and replacement programs and water conservation programs. 9.1.3.1 Potable Water Rates The City’s potable water rates include a fixed meter charge based on the size of the water meter and a consumption charge based on the quantity of water used. The City had been billing single family residential customers on an inclining block rate structure since 1980, however, the 2026 water charges removed the block rate structure and made the volumetric water rates uniform across all potable water use sectors. Potable water rates include Zone 7 fixed and variable costs, and City distribution costs. The City’s current water rates are available on the City’s website 16. The Zone 7 water rate is provided to the City and is a direct pass through to the City’s customers. The City does not determine this rate, which is subject to change each January 1. 9.1.3.2 Recycled Water Rates As described in previous sections of this 2025 UWMP, the City purchases and delivers recycled irrigation water to commercial customers in various areas within its service area. Recycled water rates are available on the City’s website16 and are based on the costs associated with providing recycled water service, purchases from DERWA and Livermore, and delivering water through its distribution system. Each December, customers will be notified of the rate that will be effective January 1st of the following year. 9.1.4 DMM 4 – Public Education and Outreach The City has been actively involved in providing the community with information and education on the value of water and water conservation for many years. This includes participating at local events, such as green fairs, corporate fairs, school events and farmers markets, hosting and co-hosting water-wise workshops, and meeting with business leaders and corporate green teams to discuss and answer 16 The most recent Water Rate charges for both potable and recycled water service can be found here: https://www.cityofpleasantonca.gov/our-government/pleasanton-water/water-rates/#rate-setting-process.