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CITY OF PLEASANTON – INFORMATION TECHNOLOGY DEPARTMENT v2.5 <br />INFORMATION TECHNOLOGY – 3 RD PARTY ACCESS <br />3.Use of Private Connections: Employees and contractors can use privately owned <br />internet connections (e.g., home Wi-Fi, personal mobile hotspots) for business-related <br />activities. It is important to note that while COP ITD will endeavor to ensure the <br />security of approved private connections, the department cannot provide technical <br />support for third-party Internet Service Provider (ISP) issues. <br />4.Responsibility and Compliance: Misuse or negligent use of remote access <br />privileges may result in revocation of remote access. <br />4.3 Appropriate Use <br />COP ITD emphasizes the importance of security and responsible conduct for all ITSCs <br />granted remote access privileges. To uphold the integrity of our systems and data, the <br />following enhanced guidelines must be strictly followed: <br />1.Secure Remote Access Procedures: ITSCs must utilize secure remote access <br />methods, adhering to COP’s robust password policy. This includes the use of <br />public/private key encryption and strong passwords. ITSCs must keep their passwords <br />confidential, ensuring they are not shared with anyone, including family members, <br />when working from home. <br />2.MFA: Access to COP systems via remote connections must be secured with two- <br />factor authentication to provide an additional layer of security beyond just a password. <br />3.Access Control: ITSCs will be granted access solely to resources essential for their <br />specific duties. This principle of least privilege ensures minimal risk exposure.] <br />4.Device Security: All devices, whether personal or company-owned, used in the <br />context of remote work must be protected by reasonable physical security measures. <br />This includes but is not limited to, the installation and regular updating of antivirus <br />software to maintain optimal IT security. <br />5.Public Wi-Fi Security: When using public Wi-Fi hotspots, ITSCs must deploy a <br />personal firewall and VPN alongside any other security measures required by the IT <br />department. <br />6.Unauthorized Modifications: ITSCs are prohibited from modifying the remote access <br />setup without explicit approval from COP ITD. <br />7.Network Exclusivity: While connected to COP’s network, ITSCs’ devices must not be <br />simultaneously connected to any other network except for necessary internet <br />connectivity. <br />Docusign Envelope ID: 4B3DD47E-7332-8163-807C-64B627C64358