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Proposal for Livermore-Pleasanton Fire Department NBS | 3 <br />2 | PROJECT TEAM <br />Our staff is fully conversant with changes to laws, codes, and regulations affecting fees charged by local <br />governments in California. The following is a brief overview of the consulting team proposed to manage <br />and complete the work plan steps noted for this engagement. Regarding office locations, our proposed <br />team members are located remotely. We have the tools to accomplish all aspects of the project’s work <br />plan remotely from NBS offices. We utilize video conferencing, email and telephone to coordinate on the <br />project and review deliverables in an effective manner. <br />NICOLE KISSAM, PROJECT DIRECTOR <br />Role and Responsibilities: Nicole Kissam will provide ongoing leadership and management of the project, <br />serving as the primary point of contact for LPFD‘s staff and directing the work efforts of our project team. <br />She will be fully conversant in all findings and available for public events as needed. She will work closely <br />with the LPFD’s designated project manager to monitor the schedule and delivery of work products to the <br />LPFD’s satisfaction. While designing and directing analytical efforts, she will also provide senior-level <br />technical analysis. <br />Work Experience: Nicole Kissam is Director of NBS’ Financial Consulting Group. She has an extensive <br />background in public sector consulting, city government, corporate management, marketing and public <br />relations. Nicole has been a financial and management consultant to local government for almost 25 years, <br />specializing in cost recovery policy, strategy, and analysis. Her subject matter expertise includes cost <br />allocation plans, user and regulatory fee analysis, impact fee analysis, financial plans, business process <br />improvement, and operational best management practices for California agencies. Nicole holds a Bachelor <br />of Science in Business Administration from California Polytechnic State University in San Luis Obispo. She <br />has completed similar projects as requested by the LPFD for many agencies across California. <br />LAUREN GUIDO, SENIOR CONSULTANT <br />Role and Responsibilities: Lauren Guido is available to manage the day-to-day aspects of the project, <br />participating as the lead in efforts with individual departments and areas of study. She will complete key <br />aspects of the project’s Task Plan, including but not limited to staff interviews, fee model design and <br />development, data collection and analysis, timeline management, draft reviews, and documentation <br />efforts. <br />Work Experience: Lauren Guido is a Senior Consultant with NBS. She brings more than seven years of fee <br />study analysis experience and more than a decade of accounting and financial management experience in <br />the public and private sectors to our project team. She has extensive applied skills in analytical software, <br />databases, and spreadsheets and a special talent for graphical display of complex information in <br />presentations to elected and community stakeholders. Lauren has a Bachelor of Fine Arts and Multimedia <br />from Woodbury University. <br />NICOLE HUERTA, SENIOR CONSULTANT <br />Role and Responsibilities: Nicole Huerta is available to manage the day-to-day aspects of the project, <br />including but not limited to organizational interviews, fee model development, data collection, timeline <br />management, draft reviews, and documentation efforts. <br />EXHIBIT A <br />Docusign Envelope ID: 09559A62-06A5-8485-82E8-5B45F6615FAE