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Proposal for Livermore-Pleasanton Fire Department NBS | 6 Detailed Work Plan The technical approach we will follow for this study aligns with industry standard methodology that has been utilized successfully in California successfully for decades. The following is a detailed task plan for completing the scope of services: TASK 1: PROJECT COMMENCEMENT AND DATA COLLECTION Gather preliminary data as accessible through online resources and issue a consolidated data request to the LPFD. Initial data requested will center on adopted budgets, recent financial performance (revenues and expenditures), current labor cost detail and classifications, organizational structures, existing relevant policies, existing time-tracking and workload data, and other items of a more global nature. Conduct a project commencement meeting with LPFD staff members who will oversee the progress, completion, and implementation of its findings. This meeting will include a discussion of expectations, process for conducting analyses, timeline, global data needs, established policies and procedures, and other topics. TASK 2: FEE STRUCTURE REVIEW Revies existing fee structures and gather staff’s ideas for modifying or enhancing current practices. Identify and recommend opportunities for streamlining fee structures as well as for addition of new fees that are in line with current practices seen in other agencies. Work with LPFD staff to determine the most effective and efficient type of fee structure based on the organization and recommend revisions to existing fee structures including any deletion of fees, potential new fees, or changes in billing practices. Based on the results of this discussion, we will incorporate the list of fees to be evaluated into the fee model template. TASK 3: FACILITATED DATA COLLECTION Initiate review of the organizational, workload, and time on task data needed to calculate the cost of providing each fee for service. We will first communicate the steps necessary to develop data for justifying fees. Staff will be asked to provide an estimate of time spent on various activities and services performed on an annual basis, as well as on each individual fee for service activity. We will explore software tracking and reporting capabilities that may enhance and streamline data collection efforts. Develop data collection materials and track progress weekly on data submittal activities. Enter data into the fee model and ensure that the cost-of-service analysis is defensible and reasonable. The product of this task will be a modeling of the complete organizational, performance, and time requirements for the services under review in this study. TASK 4: COST OF SERVICE ANALYSIS Determine the total estimated and reasonable cost of providing services on annual basis for each department studied, and segregate costs between fee-recoverable and non-fee recoverable services. The analysis will reflect all identifiable costs, such as: • Direct Costs: Costs directly identifiable to the provision of a service, e.g., salaries and benefits for “hands on” activities such as processing, review, field inspection, etc. EXHIBIT A Docusign Envelope ID: 09559A62-06A5-8485-82E8-5B45F6615FAE