Laserfiche WebLink
3 <br />x Work with GHD & City Staff to establish Security Levels and Admin Rights to pass the responsibility <br />back over to the City – need to identify who are the “Super Users”. This includes the City assuming the <br />following responsibilities: <br />o Screen customizations <br />o User Management <br />o Portal and Work Request Maintenance <br />o Creating and Maintaining Queries <br />o Reports and KPI Dashboard (in collaboration with MaintStar) <br />o Support, bugs, enhancement requests (in collaboration with MaintStar) <br />o Alignment of MaintStar with business processes <br />x Implement Project Tracking Module <br />x Implement Asset Management and Life Cycle Module <br /> <br />PROFESSIONAL SERVICES AND TRAINING COSTS <br /> <br />x Online Option: 5 days online $7500 no more than 20 participants per session. A day of training is <br />considered 8 hours, in any combination of training. For example, 2 x 4 hour sessions, or 4 x 2 hour <br />sessions, etc. <br /> <br />x Onsite Option: 5 days onsite $15000, which includes all travel expenses. No more than 15 participants <br />per session. A day of training is considered 8 hours, in any combination of training. For example, 2 x 4 <br />hour sessions, or 4 x 2 hour sessions, etc. <br /> <br />KPI (KEY PERFORMANCE INDICATOR) DASHBOARD - OPTIONAL <br />A KPI dashboard displays key performance indicators in interactive charts and graphs, allowing for quick, <br />organized review and analysis. MaintStar offers a fixed standard “Technicians Dashboard” and a licensed built- <br />in KPI dashboard that is completely customizable and serves as a visual compliment to the Query and Reports <br />module. Pricing for this optional service is as follows: <br />x $19,500 annual license which includes support for the KPI module <br />x $6,000 one-time setup which includes dashboard set up and configuration <br />x Includes four (4) hours of online training of staff on dashboard use, basic setup and configuration <br /> <br /> <br /> <br /> <br /><br /> <br /><br /> <br /> <br /> Docusign Envelope ID: 4172E64F-A394-89B6-82CF-01B262B745F2