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SELECTRON TECHNOLOGIES, INC.
City of Pleasanton
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SELECTRON TECHNOLOGIES, INC.
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Last modified
7/20/2026 11:38:14 AM
Creation date
7/20/2026 11:36:10 AM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
SELECTRON TECHNOLOGIES, INC.
Contract Record Series
704-05
Munis Contract #
2027018
Contract Expiration
6/30/2031
NOTES
MASTER SERVICE AGRT. FOR IVR SERVICES FOR UTILITY BILLING
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<br />PRICING & PAYMENT INFORMATION <br />The contract period begins February 1, 2027. Pricing does not include additional application integration charges that may be <br />required as part of this solution. This includes Application Vendor API, user, or implementation fees, additional licensing fees, <br />or other surcharges directly or indirectly charged by or remitted to the Application Vendor. Pricing above is based on the use <br />of Selectron Technologies standard agreement. All other agreements requiring legal review require a minimum $9,500 <br />additional fee. <br /> <br />ANNUAL FEES, BUNDLES, AND SUPPORT <br />100% Recurring fees are invoiced 45 days prior to renewal. <br />In the event the customer terminates agreement prior to the end of the commitment term, 100% of all remaining unpaid fees <br />for the term become immediately due. <br /> <br />CHANGE ORDERS INCLUDING TIME AND MATERIAL RATES <br />• All service work and/or deliverables not listed, defined, or provided as optional deliverables in this document are <br />considered outside of the scope of this project effort. Out of scope services will be invoiced at Selectron’s then <br />current Time and Material rate, currently $167.51 per hour. <br />• If the out of scope services require a formal change order, the Company and Customer will mutually agree in writing, <br />which will include a scope of work, timeline for delivery, Company and Customer responsibilities and the price terms <br />and conditions. Upon acceptance by Customer and issuance of required purchasing documentation, all Change <br />Orders shall be governed by the terms and conditions of this Agreement, no other terms or conditions shall apply. <br />Customer acknowledges that such Change Orders may affect the implementation schedule and dates otherwise <br />established as part of the project plan. <br />• If Customer requires additional documentation, services to prepare this documentation will be invoiced at <br />Selectron’s then current Time and Material rate, currently $167.51 per hour, 4-hour minimum. <br /> <br />TAXES <br />Sales Tax or any other applicable taxes are not included in any of the pricing in this agreement. All applicable taxes will be <br />invoiced, collected and remitted in accordance with state and local tax laws. <br /> <br />PAYMENT TERMS <br />Terms are net 30 days from date of invoice. Past due invoices are subject to a 1.5% per month late fee. All presented pricing <br />is in US Dollars. <br /> <br />VENDOR INFORMATION <br />Selectron Technologies, Inc. <br />13535 SW 72nd Avenue, Suite 200 <br />Portland, OR 97223 <br />Ph: 503.443.1400 Fax: 503.443.2052 <br />Docusign Envelope ID: 387D777D-8080-8C8A-81D9-2D8903B7172D
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