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SELECTRON TECHNOLOGIES, INC.
City of Pleasanton
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CITY CLERK
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SELECTRON TECHNOLOGIES, INC.
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Last modified
7/20/2026 11:38:14 AM
Creation date
7/20/2026 11:36:10 AM
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CONTRACTS
Description Type
Professional Services
Contract Type
New
NAME
SELECTRON TECHNOLOGIES, INC.
Contract Record Series
704-05
Munis Contract #
2027018
Contract Expiration
6/30/2031
NOTES
MASTER SERVICE AGRT. FOR IVR SERVICES FOR UTILITY BILLING
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May 26, 2026 Page 2 of 5 <br /> <br /> <br /> <br /> <br />1. Overview <br />This Statement of Work (SOW) outlines the services provided by Selectron Technologies, Inc. (Selectron) <br />to Pleasanton, CA (Pleasanton or Customer). This agreement includes the continuation of the <br />Customer’s existing Selectron solutions. All existing functionality will continue, with the <br />addition of Mandarin language to Relay IVR and Outbound and e-check payment processing. <br /> <br /> <br />1.1. Revision History <br /> <br />Version # Details Date <br />1.0 Initial Release 3/18/2021 <br />2.0 Contract Renewal 5/26/2026 <br />Docusign Envelope ID: 387D777D-8080-8C8A-81D9-2D8903B7172D
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