SELECTRON TECHNOLOGIES, INC. - Laserfiche WebLink

4 Works as a member of an experienced and highly productive engineering team that delivers software using an agile development process. Develops applications in support of Selectron Technologies’ customers and business strategy. Minimum Education Bachelor's degree (B.S.) or equivalent from four-year college or university. INSTALLATION & TRAINING SPECIALIST Minimum/General Experience Minimum two years’ experience working with computers, including knowledge of basic computer hardware components, troubleshooting, and general computer configuration. Strong working knowledge of Microsoft Office Suite. Functional Responsibility Installs all Selectron Technologies-provided equipment, performing any configuration required and testing system installations. Ensures system configurations are performed according to established guidelines, and according to production schedules as defined by the Project Management team. Responsible for managing, maintaining, and reporting on proper inventory levels. Minimum Education Associate's degree (A.A.) or equivalent from two-year college or technical school; or two years related experience; or equivalent combination of education and experience. BS preferred. A+, MS, or similar network certification desired. CUSTOMER SUPPORT ENGINEER Minimum/General Experience Three (3) or more years of experience providing customer software support for automated response systems. Experience supporting highly technical products and services. Excellent written and verbal skills. Functional Responsibility Maintains overall responsibility for all front-line phone, web, and e-mail support provided to customers, which includes tracking support issues, researching reported issues, and working with other team members to identify solutions. Minimum Education Docusign Envelope ID: 387D777D-8080-8C8A-81D9-2D8903B7172D