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FY2026-27 FINAL 4 <br /> <br />Same-Day Transportation Service Guidelines <br />when consumers cannot make their trip on a pre-scheduled basis. TNC <br />trip services can incorporate a concierge service. <br />Taxis also provide curb-to-curb service that can be scheduled on a <br />same-day basis. Taxis charge riders on a distance/time basis using a <br />meter. Taxi subsidy programs offer a reduced fare by reimbursing <br />consumers a percentage of the fare or by providing some fare medium, <br />e.g. scrip or vouchers, which can be used to cover a portion of the fare. <br />The availability of accessible vehicles varies by geographical area and <br />provider, but programs should expand availability of accessible vehicles <br />where possible in order to fulfill requests for same-day accessible trips. <br />Programs may incorporate a parallel Specialized Accessible Van <br />Service to meet the need for accessible trips. <br />Eligible <br />Population <br />Eligible Populations include: <br />1. People 18 and above with disabilities who are unable to use <br />fixed route services. Cities may, at their discretion, also provide <br />services to consumers with disabilities under the age of 18, and <br />2. Older adults 70 years or older without proof of a disability. <br />Program sponsors may use either ADA eligibility, as established by <br />ADA-mandated providers (incl. East Bay Paratransit, LAVTA, Union City <br />Transit) or the Alameda County City Paratransit Services Medical <br />Statement Form, as proof of disability. Program sponsors may, at their <br />discretion, also offer temporary or interim eligibility due to disability. <br />ADA-mandated providers that are not also city providers (East Bay <br />Paratransit and LAVTA) are not required to provide service to older <br />adults 70 years or older without ADA eligibility. <br />Time & Days of <br />Service <br />Service times should be consistent with transportation provider <br />availability to public consumers. <br />Fare (Cost to <br />Customer) <br />Programs must subsidize at least 50% of the fare within an established <br />reasonable service area (at a minimum the sponsoring city). <br />Programs can impose a cap on total subsidy per person. This can be <br />accomplished through a maximum subsidy per trip, a limit on the <br />Docusign Envelope ID: DF4522C6-B536-8D98-8396-59F24D864EB6