Laserfiche WebLink
Page 9 of 11 <br /> <br />process. By leveraging our partnerships with these specialized providers, we can effectively <br />address the unique needs of injured workers while optimizing cost-efficiency and quality of care. <br />By scheduling: <br /> Physical Medicine Therapies <br /> Psychological Services <br /> Durable Medical Equipment <br /> Home Health Care <br /> Transportation <br /> Interpretation <br />D. Legal Administration <br />ICS has conducted a thorough review of the Legal Administration criteria and is fully equipped <br />to continue delivering services that meet or exceed all established standards and expectations. <br />The purpose of the ICS litigation management program is to reduce the client’s overall cost of <br />risk, taking into consideration both loss and cost factors in litigated claims. <br />ICS accomplishes this by taking a proactive approach to litigation. We encourage and foster <br />early resolution. We closely monitor the activities of defense counsel and hearing representatives <br />to assure early disposition. It is contrary to ICS’ operating procedures for the examiner to <br />relegate claims handling tasks to a defense attorney or hearing representative. Rather, the claims <br />examiner will continue to actively manage all such litigated claims. <br />The mere fact that a claim goes into litigation is an insufficient cause to trigger an outside <br />referral. ICS’ preference in many cases is that the claims examiners continue with the day-to-day <br />handling of the claim. The second choice is referral to a qualified defense attorney with the <br />client’s concurrence. <br />When a defense attorney is optioned, ICS holds defense counsel to strict standards of reporting <br />frequency, report content, cost containment, billing protocol and overall handling. Attorneys will <br />not be authorized to perform or be reimbursed for tasks that are the responsibility of ICS. <br />The ICS Claims Examiner is responsible for the following : <br />• Refer file to specific attorney <br />• Direct and approve plan of action <br />• Subpoena medical records <br />• Serve original medical reports on all parties prior to DOR <br />• Set defense med evaluation and send mileage and TTD <br />• Obtain settlement authority <br />• Review file with attorney prior to conference or trial <br />• Respond to attorney phone calls within one working day <br />The Defense Attorney is responsible for the following: <br />Docusign Envelope ID: 3D604DF4-2C2C-861D-8285-1B6425D792A9