NATIONAL INSURANCE CRIME BUREAU - Laserfiche WebLink

1 Part 1: Introduction and Statement 1 . Introduction Since its inception in 1971, ISO has been the trusted manager of individual insurer data, safeguarding that data and adhering to confidentiality standards designed to ensure customers that their data is secure. In addition, ISO’s bylaws prohibit the provision of an individual insurer’s data to any third party without the insurer’s consent, except as required by law or by authorization. The policies do not limit or prohibit ISO from reporting information in states with statutory reporting requirements. ISO ClaimSearch follows comprehensive privacy and security policies designed to ensure compliance with applicable requirements. ISO ClaimSearch is the property/casualty insurance industry’s first and only comprehensive system for improving claims processing and fighting fraud. Each year, ISO ClaimSearch Participating Organizations submit millions of reports on individual insurance claims. ISO stores those reports in a database to help insurers, self-insureds, third-party claim administrators, law enforcement agencies, and state fraud bureaus detect and prevent fraud and process meritorious claims. ISO ClaimSearch supports those claim functions by furnishing essential data for researching prior-loss histories, identifying claim patterns, and detecting suspect claims. Participation is open to insurers, claims administrators, self-insured principals, pools, associations, and trusts. ISO ClaimSearch contains claims submitted by insurers and other Authorized Users; National Crime Information Center (NCIC) stolen-vehicle files (“NCIC information”), and vehicle export and impound information made available to the National Insurance Crime Bureau (NICB); records on vehicles and vehicle theft; workers’ compensation and maritime claims; and vehicle information provided by third parties. To access law enforcement and manufacturers data (LEMD), ISO ClaimSearch Participating Organizations must also be a member of NICB or a nonmember subscriber to access LEMD information. The database also be a member of NICB or a nonmember subscriber to access LEMD information. The database plays an integral role in the fight against insurance fraud and automobile theft. ISO provides access through online services to: • ISO ClaimSearch Participating Organizations • National Insurance Crime Bureau (NICB) • Select government agencies (including law enforcement and criminal justice) • Regulatory Agencies (for example, Illinois Department of Financial and Professional Regulation, or IDFPR) • Other users 2 . Data Storage • The ISO data centers are where ISO ClaimSearch processes, stores, syncs, and analyzes data for use in ISO ClaimSearch. The ISO data centers are located in both the eastern and western United States. ISO ClaimSearch also uses a cloud platform when appropriate. As part of our due diligence, all data and data centers, including the cloud platform, are located in the United States. Adding cloud providers to our existing data centers will help us react quickly to the ever-evolving need for cutting-edge analytics, data management, and most importantly, security. Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4