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NATIONAL INSURANCE CRIME BUREAU
City of Pleasanton
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CITY CLERK
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LONG TERM AGREEMENT
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NATIONAL INSURANCE CRIME BUREAU
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8/19/2026 1:58:46 PM
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8/19/2026 1:56:36 PM
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LONG TERM AGREEMENTS
LONG TERM AGREEMENTS - DOCUMENT DATE
8/18/2026
LONG TERM AGREEMENTS - NAME
NATIONAL INSURANCE CRIME BUREAU
LONG TERM AGREEMENTS - TYPE
MOU AGMT
LONG TERM AGREEMENTS - RECORD SERIES
704-06 (Long Term Agreements)
LONG TERM AGREEMENTS - DESTRUCTION DATE
PERMANENT
LONG TERM AGREEMENTS - NOTES
INSURANCE CRIMES
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7 <br />Randomly or for cause, the NICB may select an NICB Participating Organization to participate in a self- <br />certification audit. Completion of this audit is required for an NICB Participating Organization’s continued <br />access to ISO ClaimSearch. The user may have qualified access (full access), nonqualified access <br />(less than full access), or VINassist-only access. The designated representative from the Participating <br />Organization must certify that the user names provided by the NICB are currently employed by the <br />agency or request for access to be discontinued. To maintain qualified access, the representative must <br />also certify that the Authorized Users are actively involved in the investigation of vehicle theft and <br />insurance-related crime or that the user may use ISO ClaimSearch for the purpose of developing back- <br />ground information on persons of interest with regard to homeland security activity. The representative <br />must identify any Authorized Users who no longer meet the above criteria. <br />5 . Training and Management <br />Participating Organizations are responsible to train Authorized Users and inform them of the importance <br />of the data and the necessity of securing it. Participating Organizations shall inform their respective <br />workforce members and agents of the nature and scope of their participation in ISO ClaimSearch, <br />together with all applicable laws, regulations, and other limitations. <br />To ensure the uniform and consistent control of ISO ClaimSearch and ISO ClaimSearch Information, <br />Participating Organizations shall educate Authorized Users about: <br />• these policies and all requirements <br />• all rules and regulations governing the use of this system <br />Each Participating Organization must: <br />• establish procedures to ensure compliance with these policies, laws, and regulations <br />• establish procedures to ensure compliance with the existing contract between ISO and the <br />Participating Organization <br />• monitor any vendor’s authorized access to ISO ClaimSearch, including any ISO ClaimSearch <br />Information through the Participating Organization <br />• report to ISO, in writing, any material violations of these policies or, in the case of an NICB <br />Participating Organization, report to the NICB any material violation of these policies <br />Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4
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