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NATIONAL INSURANCE CRIME BUREAU
City of Pleasanton
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CITY CLERK
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LONG TERM AGREEMENT
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NATIONAL INSURANCE CRIME BUREAU
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8/19/2026 1:58:46 PM
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8/19/2026 1:56:36 PM
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LONG TERM AGREEMENTS
LONG TERM AGREEMENTS - DOCUMENT DATE
8/18/2026
LONG TERM AGREEMENTS - NAME
NATIONAL INSURANCE CRIME BUREAU
LONG TERM AGREEMENTS - TYPE
MOU AGMT
LONG TERM AGREEMENTS - RECORD SERIES
704-06 (Long Term Agreements)
LONG TERM AGREEMENTS - DESTRUCTION DATE
PERMANENT
LONG TERM AGREEMENTS - NOTES
INSURANCE CRIMES
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9 <br />• Do not send ISO ClaimSearch Information unencrypted over the Internet that identifies an <br />individual. <br />• Dispose of ISO ClaimSearch Information that is no longer needed using industry-standard best <br />practices. <br />• Do not sell ISO ClaimSearch Information. <br />• Physically and logically secure all hardware and all media that access ISO ClaimSearch, or <br />access or contain ISO ClaimSearch Information, to prevent unauthorized access, use, or theft. <br />• Encrypt and protect (for malware, intrusion, and so forth) portable electronic devices <br />(workstations, laptops, tablets, phones, and so forth) used to access ISO ClaimSearch or <br />ISO ClaimSearch Information with commercially available industry-standard encryption. <br />• Encrypt any and all media used to store ISO ClaimSearch Information with commercially <br />available industry-standard encryption. <br />• Do not use personally owned computers to access ISO ClaimSearch or ISO ClaimSearch <br />Information unless you log in to the Participating Organization network through a virtual <br />desktop environment. <br />• Do not use nonbusiness e-mail accounts to send or retrieve ISO ClaimSearch Information. <br />• Do not mail or courier ISO ClaimSearch Information in any form without encryption or masking <br />of personally identifiable information. <br />• Do not leave ISO ClaimSearch hard-copy records/files or electronic devices in plain sight when <br />unattended. <br />• Do not return hard drives to vendors for warranty repair or replacement if the device was ever <br />used to access ISO ClaimSearch or access or store ISO ClaimSearch Information without <br />securely deleting ISO ClaimSearch Information from the device. <br />• Physically secure ISO ClaimSearch Information (in a locked drawer, cabinet, desk, or safe, for <br />example) when not in use or not otherwise under the control of an Authorized User and only in <br />an area where access control measures are employed to prevent unauthorized access by <br />members of the public or other unauthorized persons. <br />• Access ISO ClaimSearch or access or use ISO ClaimSearch Information only when working <br />from a protected device according to industry standards. Device protection shall include, but <br />not be limited to, malware protection and encryption. <br />• Always lock your device (for example, workstation, laptop, notebook, tablet, phone) or log out <br />of ISO ClaimSearch when not at your device. <br />• Set an inactivity time-out on all devices used to access ISO ClaimSearch or ISO ClaimSearch <br />Information not to exceed 30 minutes for secure facility-based workstations and no greater <br />than 15 minutes for mobile computing devices. <br />• Dispose of ISO ClaimSearch Information using industry-standard best practices, including the <br />following: <br />– Securely delete hardware (hard drives, memory, printers, fax machines, CDs, DVDs, flash <br />drives) that may contain ISO ClaimSearch Information using secure delete, degaussing, or <br />physically destroying. <br />– Dispose of paper using cross-cut shredder or incineration. <br />Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4
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