NATIONAL INSURANCE CRIME BUREAU - Laserfiche WebLink

10 • Limit use of ISO ClaimSearch, including ISO ClaimSearch Information, as follows: – Searches by ISO ClaimSearch Participating Organizations (excluding the National Insurance Crime Bureau) may be conducted only in connection with the investigation of an existing claim and where an initial claim report has been filed or is expected to be filed in ISO ClaimSearch through the claim-reporting function. Additionally, for searches involving doc- tors, attorneys, or other parties to the loss, the Authorized User must have a reasonable basis to believe that such search may provide relevant information in connection with a claim under investigation. – Information obtained from ISO ClaimSearch on an individual may be used only in connection with the investigation of claims and such information may be disclosed only (1) to persons who are involved in the investigation or resolution of the claim, (2) to law enforcement offi- cials, in the event that the matter has been turned over to the law enforcement authorities, or (3) as permitted under the ISO ClaimSearch agreement with Participating Organizations. (Authorized Users should check with their Participating Organization for any additional permissions.) – The NICB and NICB Participating Organizations will limit the use of ISO ClaimSearch to assist in the investigation of insurance fraud and vehicle crime or to develop background informa- tion for homeland security purposes. 2 . Background Screening Participating Organizations shall review the backgrounds of their Authorized Users to assure that only qualified Authorized Users have access to the system. Furthermore, ISO reserves the right to deny access to any person or entity when it determines, in its sole and exclusive discretion, that such access would not be in its corporate interests or in the public interest. The NICB reserves the right to deny access to NICB-managed and -controlled data accessible through the ISO ClaimSearch system. 3 . IDs and Passwords: Non-Federated Users (Non-SSO) IDs and passwords enable each user to access ISO ClaimSearch. A password reset requires the Authorized User to answer knowledge-based security questions. All Participating Organizations and Authorized Users must agree to and comply with the following: • Participating Organizations (not using user administration) shall immediately notify ISO or the NICB of an Authorized User’s termination, transfer, or any change in data-access responsibility to assure no further access. – ISO Participating Organizations shall notify ISO through njsupport@iso.com. – NICB Participating Organizations shall notify the NICB through techsupport@NICB.org. Participating Organizations using user administration shall immediately implement changes through the user administration portal. • Authorized Users must create strong passwords that meet ISO ClaimSearch system requirements: – Passwords must be eight characters, must contain at least one letter and one number, and may include special characters. – Do not select easily guessed passwords, such as names of family members, favorite hobbies, pets, dates of birth, and other information about you posted on social media sites. Docusign Envelope ID: 329281D2-142C-8B83-837A-7CD218C257C4