PUBLIC SAFETY COUNSELING GROUP - SECOND AMENDMENT (#2023514)

Exhibit A - Pleasanton PD - March 2023 1 of 8 Public Safety Family Counseling Group, INC. (Consultant) Exhibit A – Scope of Services and Compensation SCOPE OF SERVICES The primary purpose of this service contract is the ongoing support, training, and oversight of the Pleasanton Police Department (City) peer support team, Critical Incident Stress Management (CISM) programs, and facilitation of the emotional wellness of City personnel while providing 24/7/365 response and support services to City and its employees. SERVICES 1. 24/7 On-Call/Standby Availability 1.1. Consultant will be available 24 hours a day, 7 days a week for Crisis Response and Stabilization Services for City and City’s personnel. 2. Unlimited Crisis Response and Stabilization services. Such services may include, but are not limited to critical incident stress debriefings, crisis management briefings, on-site response, crisis intervention, and in person consultation as necessary following extraordinary events encountered by City’s personnel or impacting the performance of City personnel’s duties. Crisis Response and Stabilization services also include Consultant’s expert response to and intervention with personnel experiencing a suicidal crisis. 2.1. Crisis Response and Stabilization Services may be rendered at City’s offices, in the field, at Consultant’s offices, virtually, or any other location as deemed necessary and approved by Consultant. 2.2. In the event that Consultant is requested to respond to an active scene or incident, City personnel shall accompany Consultant when requested. 2.3. In the event of a catastrophic incident, loss of life, significant injury to personnel, or other major incident, Critical Incident Stress Management services will be extended to spouses and significant others of City personnel. 3. Individual Crisis Stabilization and Counseling Services 3.1. Consultant will provide Individual Crisis Stabilization and Counseling Services as requested for City personnel, including 24/7 availability as needed. 3.2. Consultant will provide first responder specialized support and individual crisis intervention and, as necessary, appropriate professional referrals to City’s employee assistance program or other suitable venue as necessary subject to the terms of 3.2.2 below. 3.2.1. Individual crisis intervention is defined as up to seven (7) one-hour, one-on-one crisis intervention sessions per year without the need for referral or authorization from City. Such sessions may be provided either in-person at Consultant’s offices or virtually. 3.2.2. In the event that employee self-refers, or is directed or referred by City, because of a suicidal crisis, services shall be rendered without regard to session or time limits until one Docusign Envelope ID: 233E1504-A3BA-87D9-817C-FD3B9C623DBC