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RFP-2 – Scope of Work <br />RFP# PWD 25.604 City of Pleasanton, CA RFP-2 | Page 32 <br />Internal Use Only <br />2.5.4.Reporting <br />2.5.4.1 Standard Reports <br />The Contractor shall ensure that the AMI Software solution includes a simple, flexible reporting tool that allows <br />utility user to query data for specific Customers or groups of Customers consumption data. The tool shall allow <br />the Users to add or remove fields, filter, or adjust the criteria of the report based on User’s requirements. <br />The Contractor shall ensure that the modified or standard reports shall be able to be saved by the User, so they <br />can re-use the reports in the future. <br />The Contractor shall ensure that the AMI Software can produce standard reports that can be downloaded as a <br />PDF file or in Excel format for further analysis and action. <br />The Contractor shall ensure that the downloaded PDF, CSV, reports are able to filter, sort, and modify without <br />having to manipulate the data due to formatting limitations (merged cells). <br />2.5.4.2 Customizable Reports <br />The Contractor shall ensure that the AMI headend software shall have a robust reporting tool that allows Utility <br />User customizable queries to be built. The reporting tools should allow for fields to be added or sequenced <br />differently; filters to be applied; or criteria and ranges to be added to the query. <br />2.5.4.3 Special Reports <br />Where the standard or customized report is deemed inadequate, the Contractor shall develop special reports <br />that can be run efficiently from the AMI Software and support the City’s operational needs. Special reports will <br />be defined through a business requirement document and quoted by the Contractor on a report-by-report basis. <br />2.5.4.4 Scheduling Reports <br />The Contractor shall ensure that the reports to be run on both ad hoc and scheduled times and support both <br />static (specific meter groups that do not change) and dynamic reporting groups (allows for several conditions to <br />be set) are able to be created. <br />The Contractor shall ensure that the AMI Software notifies the User of real time alerts via e-mail or text message <br />for specific City-specified events. <br />2.5.4.5 Meter Management Reporting <br />The Contractor shall ensure that the AMI Software solution has the ability for the User to select the pre-defined <br />thresholds reporting on specific events that occur with the system. <br />2.5.4.6 On Demand Readings <br />The Contractor shall ensure that the AMI System can perform on-demand readings and receive a register read <br />no more than four hours old for all AMI meters on an individual or global basis. The AMI shall have the ability to <br />obtain all interval data for a specific date range and register values at the time of the reading. <br />2.5.4.7 Performance Metrics <br />The Contractor shall ensure that the AMI Software solution can provide performance or diagnostics information <br />with respect to the AMI meters and network equipment. <br />Docusign Envelope ID: 6AD75F50-8A33-85A5-8039-9E3E1257A838Docusign Envelope ID: 177582DA-4F1C-8834-813C-BC4FD03AA45E