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RFP-2 – Scope of Work <br />RFP# PWD 25.604 City of Pleasanton, CA RFP-2 | Page 31 <br />Internal Use Only <br />L. <br />The Contractor shall ensure that the AMI Software allows the Utility User to review and close or resolve the <br />status codes such that a resolved code does not continue to show up in the display or report. <br />2.5.2.9 AMI Network Monitoring <br />The Contractor shall ensure that the AMI Software solution allows City Users to view details of the Data <br />Collection Equipment and their current status. It should provide a summary of the Data Collection Equipment <br />performance (battery, communication to headend software, devices being heard, etc.). <br />2.5.2.10 Event Management <br />The Contractor shall ensure that the AMI Software solution allows for tracking and prioritizing different types of <br />meter and AMI events either at the software level or using the radio transmitter. Events may include various <br />types of maintenance, high consumption, cut wire, zero consumption, non-numeric readings, continuous <br />consumption, non-zero consumption on fire line meters, and conservation initiatives (consumption restrictions, <br />letters, low flow device installations, meter replacements, etc.). The City should be able to prioritize events that <br />allow more serious events to be resolved sooner. <br />The Contractor shall ensure that the meter event handler will allow the City to: <br />A.Filter all meter events by multiple criteria including the type of event, severity of the event, event type, <br />or status of a device. <br />B.Create event groups. <br />C.Create roles for Users. <br />D.Send events to a person of a specified group. <br />2.5.2.11 Property Side Leak Detection <br />The Contractor shall ensure that the system or software allows for User-defined continuous or high <br />consumption leaks to be flagged. The size of the leak should be User definable and activated if the water meter <br />has registered a volume above a programmable threshold each hour for 24 consecutive hours or as defined by <br />the user, if available. <br />2.5.3.Data Interfaces <br />The Contractor shall define all data interfaces that will be required for all software and systems. The Contractor <br />shall be responsible for planning, developing, documenting, and testing the proposed AMI Software (AMI <br />headend software, MDM) side of the data interface. The City will be responsible for the existing system side of <br />the data interface. Testing of the interface will be performed jointly. <br />The Contractor shall work within the City’s interface and testing approach as described in Project Overview <br />section 1.7 Integration and Testing Process. <br />2.5.3.1 Data Transfer File Type <br />The AMI Software may use flat file interfaces for billing purposes. <br />The AMI headend and Meter Data Management software shall be either a flat file, a Real-time Application <br />Programming Interface (API) or a REST API of a format agreed to during the start up to transfer data between <br />systems. Costs for the API shall be included in the support and maintenance or SaaS fees. If an API is not <br />available, the Contractor should specify when an API will be made available. <br />Docusign Envelope ID: 6AD75F50-8A33-85A5-8039-9E3E1257A838Docusign Envelope ID: 177582DA-4F1C-8834-813C-BC4FD03AA45E