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THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. <br />Form SP 30 22 06 22 Page 3 of 4 <br />© 2022, The Hartford <br />(May include copyrighted material of Insurance Services Office, Inc., with its permission) <br />(d)Services <br />The following conditions apply as respects any services provided by us or our designees to any <br />"identity recovery insured" under this endorsement: <br />(i)Our ability to provide helpful services in the event of an "identity theft"depends on the <br />cooperation, permission and assistance of the "identity recovery insured." <br />(ii)All services may not be available or applicable to all individuals.For example,"identity recovery <br />insureds"who are minors or foreign nationals may not have credit records that can be provided or <br />monitored.Service in Canada will be different from service in United States and Puerto Rico in <br />accordance with local conditions. <br />(iii)We do not warrant or guarantee that our services will end or eliminate all problems associated <br />with an "identity theft" or prevent future "identity thefts." <br />B.The following changes are made to Section G., PROPERTY DEFINITIONS: <br />1.The following definition is added: <br />"Identity recovery case manager"means one or more individuals assigned by us to assist an "identity recovery <br />insured"with communications we deem necessary for re-establishing the integrity of the personal identity of the <br />"identity recovery insured."This includes,with the permission and cooperation of the "identity recovery insured," <br />written and telephone communications with law enforcement authorities,governmental agencies,credit agencies <br />and individual creditors and businesses. <br />2.The following definition is added: <br />"Identity recovery expenses"means the following when they are reasonable and necessary expenses that are <br />incurred in the United States or Canada as a direct result of an "identity theft": <br />a.Costs for re-filing applications for loans,grants or other credit instruments that are rejected solely as a result <br />of an "identity theft." <br />b.Costs for notarizing affidavits or other similar documents,long distance telephone calls and postage solely as <br />a result of your efforts to report an "identity theft"or amend or rectify records as to your true name or identity <br />as a result of an "identity theft." <br />c.Costs for up to twelve (12)credit reports from established credit bureaus dated within 12 months after your <br />knowledge or discovery of an "identity theft." <br />d.Legal Costs <br />Fees and expenses for an attorney approved by us for: <br />(1)Defending any civil suit brought against an "identity recovery insured"by a creditor or collection agency or <br />entity acting on behalf of a creditor for non-payment of goods or services or default on a loan as a result <br />of an "identity theft"; and <br />(2)Removing any civil judgment wrongfully entered against an "identity recovery insured"as a result of the <br />"identity theft." <br />e.Lost Wages <br />Actual lost wages of the "identity recovery insured"for time reasonably and necessarily taken away from work <br />and away from the work premises.Time away from work includes partial or whole work days.Actual lost <br />wages may include payment for vacation days,discretionary days,floating holidays and paid personal days. <br />Actual lost wages does not include sick days or any loss arising from time taken away from self-employment. <br />Necessary time off does not include time off to do tasks that could reasonably have been done during non- <br />working hours. <br />f.Child and Elder Care Expenses <br />Actual costs for supervision of children or elderly or infirm relatives or dependents of the "identity recovery <br />insured"during time reasonably and necessarily taken away from such supervision.Such care must be <br />provided by a professional care provider who is not a relative of the "identity recovery insured". <br />Docusign Envelope ID: 9DF92A24-B534-85BA-8088-342315DF1839