CLEAR EM OUT PEST CONTROL (#2027131)

Performance Pest Management | City of Pleasanton Pest Control Services Proposal |Page 3 1. PERFORMANCE PEST MANAGEMENT - SERVING SINCE 1979 Performance Pest Management has been serving customers since 1979, when founder Bill Yeoman began what was then a one-person pest control operation. Bill built the company on a simple philosophy: provide honest, reliable, effective pest management while treating customers with the same care and respect he would expect himself. Through hard work, personal service, and a commitment to doing the job right, the company grew from that one-person operation into the established pest management company it is today. Over the years, Performance Pest Management has continued to serve residential, commercial, municipal, institutional, and other professional clients throughout the Bay Area. Today, that legacy continues under second-generation leadership with Bill's daughter, Katie Yeoman Watkins. Having grown up around the family business, Katie learned early that successful pest management is about more than applying products. It is about listening to the customer, understanding the conditions that are contributing to the problem, following through, and building long-term relationships based on trust. Katie has carried those values forward while helping the company evolve with modern pest-management practices, regulatory requirements, Integrated Pest Management principles, improved technology, and the changing needs of customers and public agencies. While Performance Pest Management has grown considerably since 1979, the company continues to operate with the values on which Bill originally built the business: integrity, accountability, personal service, attention to detail, and a commitment to the communities we serve. As a second-generation family business based in Pleasanton, Performance Pest Management combines more than four decades of experience with local knowledge and a hands-on approach. Our clients are not simply account numbers. We believe strong pest management comes from understanding each property, communicating clearly with the people responsible for it, and responding appropriately as conditions change. That philosophy is particularly important when working with municipal facilities. City properties vary widely in use, construction, surrounding environment, pest pressure, and public exposure. Performance Pest Management brings the experience of a company established in 1979 together with the responsiveness and personal accountability of a locally operated family business. Our goal is to continue the reputation Bill Yeoman began building more than four decades ago: provide dependable service, stand behind our work, and earn the customer's trust through the quality of the service we provide. Docusign Envelope ID: 12D38450-126F-85C2-806D-B77CACC97D2B