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Performance Pest Management | City of Pleasanton Pest Control Services Proposal |Page 9 <br />Following each service visit, documentation will include applicable: <br />•Date and time of service <br />•Technician name <br />•Technician license number <br />•Products applied <br />•Locations treated <br />•Pest activity observed <br />•Rodent activity observed <br />•Control measures performed <br />•Recommendations for corrective action <br />•Follow-up treatment requirements <br />When conditions outside the immediate treatment process contribute to pest activity, those conditions <br />will be communicated to the City. <br />Examples may include structural openings, sanitation conditions, standing water, vegetation contacting <br />structures, waste-management conditions, food-storage conditions, or other pest-conducive <br />circumstances. <br />Our objective is to provide City personnel with useful information that contributes to long-term pest <br />reduction, rather than simply documenting that a technician visited the property. <br />9. EMERGENCY AND RESPONSIVE SERVICE <br />Performance Pest Management understands the City's required response standards: <br />Stinging insects presenting an immediate public-safety hazard: Response within 4 hours <br />Rodent, cockroach, ant, or other interior infestations: Response within 24 hours <br />Routine service requests: Response by the next business day <br />Performance Pest Management recognizes the importance of responsive service in municipal <br />environments where pest activity can affect employees, public-safety personnel, program participants, <br />children, visitors, and members of the public. <br />10. PROPOSED ANNUAL PURCHASE ORDER AND COST-CONTROL <br />APPROACH <br />of $48,000.00 for each contract year. <br />The purpose of this authorization is to ensure that adequate funding is available to perform the City's <br />required pest-management services and respond to conditions as they are encountered throughout the <br />contract year. <br />PROPOSED ANNUAL PURCHASE ORDER: $48,000.00 <br />Performance Pest Management proposes that the City establish a proposed annual purchase order <br />Docusign Envelope ID: 12D38450-126F-85C2-806D-B77CACC97D2B