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Performance Pest Management | City of Pleasanton Pest Control Services Proposal |Page 14 <br />David DiRicco, Jr. <br />Service Technician <br />David performs structural pest-control services and works directly with customers and facilities to <br />inspect for pest activity, perform appropriate treatments, service rodent-control equipment, monitor <br />conditions, and document findings. <br />His field experience includes routine pest management as well as responding to specific pest concerns <br />and changing site conditions. <br />Professional licensing includes: <br />•California Applicator License - RA67327 <br />Dawn Conradi <br />Customer Service Specialist <br />Dawn provides customer-service and administrative support for Performance Pest Management and <br />serves as an important connection between our customers and field staff. <br />Her responsibilities include scheduling service appointments, coordinating technician visits, responding <br />to customer requests, maintaining service and account information, assisting with documentation, and <br />following up to help ensure service needs are communicated and addressed in a timely manner. <br />Her role helps keep daily operations organized while providing customers with a consistent point of <br />contact for scheduling, questions, and service coordination. <br />Cody Watkins <br />Warehouse / Supply Management / Structural Pest Control Assistance <br />Cody supports the field team by managing inventory, preparing equipment and materials, and helping <br />ensure technicians have the products and supplies necessary to perform their work efficiently. <br />In addition to his warehouse and supply responsibilities, Cody provides hands-on assistance with <br />structural pest-control field operations. He assists technicians with property inspections, placement and <br />servicing of rodent-control equipment, monitoring devices, traps and bait stations, identification of pest <br />activity and pest-conducive conditions, equipment setup, and documentation of field observations as <br />appropriate. <br />His responsibilities also include maintaining stock of bait stations, traps, monitoring devices, <br />pest-control products, PPE, and other field materials and preparing the equipment and supplies <br />necessary for scheduled service and responsive pest-control needs. <br />Cody's combination of operational support and field assistance helps ensure our technicians arrive <br />prepared with the appropriate equipment and materials while also providing additional support in the <br />field when service conditions require it. <br />13. LICENSING, REGULATORY COMPLIANCE AND SAFETY <br />Performance Pest Management understands that applicable licensing and regulatory compliance must <br />be maintained throughout the contract. <br />Performance Pest Management will maintain applicable: <br />Docusign Envelope ID: 12D38450-126F-85C2-806D-B77CACC97D2B