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Performance Pest Management | City of Pleasanton Pest Control Services Proposal |Page 16 <br />15. OUR COMMITMENT TO THE CITY OF PLEASANTON <br />Performance Pest Management recognizes that successful municipal pest management is built upon <br />consistency, responsiveness, communication, accountability, and trust. <br />Our commitment is to work collaboratively with City personnel to: <br />•Identify pest concerns early <br />•Respond appropriately <br />•Treat only as necessary <br />•Monitor pest conditions <br />•Document our work <br />•Communicate meaningful findings <br />•Recommend corrective actions <br />•Follow up when necessary <br />•Adjust control strategies as conditions change <br />•Use pest-control products and materials responsibly <br />•Help reduce conditions contributing to recurring pest activity <br />Our goal is not simply to respond to individual pest sightings. <br />Our goal is to establish and maintain a comprehensive pest-management program that manages and <br />reduces pest pressure, addresses developing conditions before they become larger concerns, protects <br />City facilities, and provides City employees and members of the public with a professional and <br />responsive level of service. <br />Performance Pest Management appreciates the opportunity to submit this proposal and looks forward <br />to continuing to serve the City of Pleasanton. <br />Docusign Envelope ID: 12D38450-126F-85C2-806D-B77CACC97D2B