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Pacific Bell Telephone Company SCHEDULE CAL.P.U.C. NO. A2. San Francisco, California 2nd Revised Sheet 91 Cancels 1st Revised Sheet 91 NETWORK AND EXCHANGE SERVICES— A2. GENERAL REGULATIONS 2.1 RULES (CONT'D) 2.1.14 RULE NO. 14 - LIMITATION OF LIABILITY (CONT'D) A. LIMITATIONS (CONT'D) 5. Services Other Than Directory ( Cont'd) x g. The Utility shall allow for interruptions of two consecutive hours or more not due to conduct of the customer or failure of facilities provided by the customer an amount equal to 1/720 of the fixed monthly charge for each hour or major fraction thereof of interruption in private line channels for television transmission for use in educational television systems. h. The Utility shall allow an amount calculated as shown in (2) below, for interruptions in Dataphone Digital Service based on the Average Station Value, as defined in (1) below, and the length of the interruption, not due to conduct of the customer or authorized user or failure of facilities provided by the customer or authorized user or due to the failure of the customer to authorize replacement of any element of special construction, as specified in Schedule Cal.P.U.C. No. B2.2.5. The period during which no credit allowance will be made shall begin on the seventh day after the customer receives the Utility's notification of the need for such replacement and shall end on the day after the Utility receives the customer's authorization for such replacement. (1) Average Station Value The average station value is calculated by dividing the total monthly charge for a service by the total number of stations on the service. The total monthly charge shall be comprised of all charges associated with the service, including charges for all equipment assigned to all Digital Station Terminals on the service. x Correction Continued Advice Letter No.22588 Issued by Date Filed: Jan.11,2002 Decision No. Linda S.Vandeloop Effective: Feb.20,2002 Executive Director Resolution No.