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AffiNk A"r Pacific Bell Telephone company SCHEDULE CAL.P.U.C. NO. A2. San Francisco, California 2nd Revised Sheet 92 Cancels 1st Revised Sheet 92 NETWORK AND EXCHANGE SERVICES A2. GENERAL REGULATIONS 2.1 RULES (CONT'D) 2.1.14 RULE NO. 14 - LIMITATION OF LIABILITY (CONT'D) A. LIMITATIONS (CONT'D) 5. Services Other Than Directory ( Cont'd) x h. (Cont'd) (2) Credit Allowances for Interruptions For the purpose of determining the amount of allowance every month is considered to have 30 days and only those stations on the interrupted portions of a service shall be considered in determining the number of stations affected. - An interruption credit allowance is determined by ( i) calculating the Average Station Value for one full day (Average Station Value divided by 30 (days) ) (ii) multiplying the result of ( i) by the "credit" as specified following then (iii) multiplying the result of (ii) by the number of stations affected. - Interruptions of 24 Hours or Less Length of Interruption Credit Less than 30 minutes None 30 minutes up to but not including 3 hours 1/10 day 3 hours up to but not including 6 hours 1/5 day 6 hours up to but not including 9 hours 2/5 day 9 hours up to but not including 12 hours 3/5 day 12 hours up to but not including 15 hours 4/5 day 15 hours up to 24 hours inclusive One day Two or more interruptions of 30 minutes or more during any period up to but not including 3 hours, shall be considered as an interruption. - Interruptions Over 24 Hours Credit will be allowed in 1/5 day multiples for each 3 hour period of interruption or fraction thereof. No more than one full day's credit will be allowed for any period of 24 hours. x Correction Continued Advice Letter No.22588 Issued by Date Filed: Jan.11,2002 Decision No. Linda S.Vandeloop Effective: Feb.20,2002 Executive Director Resolution No.