PLEASANTON POLICE TOW SERVICES - Laserfiche WebLink

2) Lack of service, selective service or refusal to provide service which the Operator is and/or should be capable of performing. 3) Any act or sexual harassment or sexual impropriety. 4) Unsafe driving practices. 5) Exhibiting any objective symptoms of alcohol and/or drug use. a) The Operator/tow truck driver shall submit to a preliminary alcohol screening test upon demand of any Police Supervisor or Officer if an odor of an alcoholic beverage is detected upon his or her person. 19.TOW COMPLAINTS A. All PPD related tow service complaints received or initiated by the PPD against an Operator shall be accepted and investigated by the PPD in a fair and impartial manner. 1) The Operator shall cooperate with PPD during the course of an investigation. 2) The Operator shall be notified in writing of the findings within 30 calendar days of the conclusion of any investigation. 3) Should the filing of criminal charges be a possibility, the PPD shall conduct the investigation to conclusion or assist the lead investigating agency, and request prosecution if warranted. 20. COMPLIANCE WITH LAW A. An Operator shall, at all times comply with federal, state, and local laws, regulations, and ordinances. 1) Any conviction or plea of nolo contendere of the Operator involving a stolen or embezzled vehicle, fraud related to the towing business, stolen or embezzled property, a crime of violence, a drug related offense, felony driving under the influence of alcohol/or a drug, misdemeanor driving while under the influence of alcohol and/or a drug, or moral turpitude shall be cause for suspension or removal of an Operator/employee, denial of an Operator/employee's application, or termination of the TSA. 2) An Operator having been arrested and/or charged with a violation involving any of the above crimes may be suspended, at the discretion of the PPD, until the case is adjudicated or dismissed. 3) City of Pleasanton personnel, as well as Operators, may not offer or accept gratuities pursuant to CVC §12110(a). 4) No Operator or an Operator's employees shall accept any gratuities from a repair shop for the delivery of a vehicle, not owned by the repair shop or tow company, for the purpose of storage or repair pursuant to CVC §12110(c). 5) Failure of an Operator to satisfy a court order mandating the reimbursement to the vehicle or property owner for the damage or loss which occurred while the vehicle was in the Page 19 of 24